Team Leader

4 months ago

Croydon, United Kingdom Creams Croydon Full time

Responsible for the efficient operation of a shift, our Team Leaders are responsible for supervising the staff on their shifts and ensuring that they follow company policies.

**The Company**

Creams Café is an Italian dessert parlor specializing in authentic Gelato Ice Cream, Crepes, Milkshakes, cakes, and American Waffles.
- Work until late on a rota basis as store closes at 12am Mon to Thurs and at 3am Fri to Sun.
- Being able to work during the weekends, holidays periods (excluding Christmas Day), evenings and nights as the store will get busy during these times.
- Be flexible with hours and dates (punctual and reliable)
- Have previous experience in a Cafe/Restaurant environment (all Team Members receive full training and support, so this is not essential but desired)
- All about customer service and up-selling
- Hardworking and positive, even when working under pressure

**As a Team Leader, you will create the Creams Cafe experience for our customers by providing legendary customer service with prompt service, quality desserts & beverages, while maintaining a clean and comfortable store environment.**

You'll be lead part of a company that is a fun and positive place to work, with great company benefits such as competitive hourly rate, staff training, paid holidays, and generously discounted desserts

**Summary of Key Job Responsibilities**:

- Greet and seat customers with a bursting personality
- Ability to cope under pressure
- Ability to self-manage
- Keeping Sections/Stations tidy at all times (Maintaining a clean and organized workplace)
- Demonstrate Multi-tasking with ease and without the mess
- Excellent hygiene practice
- Ability to work in a team
- Quick learner and enthusiastic
- adhering to all recipe and presentation standards
- **Previous **_**Barista experience **_**is highly desired**

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Night shifts paying an addional £1 per hour
- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- customer Service: 1 year (preferred)
- food preparation & handling: 1 year (preferred)
- team leader

**Job Types**: Full-time, Permanent

**Salary**: Up to £12.20 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Day shift
- Overtime
- Night shift which pays an additional £1 per hour.

**Job Types**: Full-time, Permanent

Pay: Up to £12.20 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Store discount

Schedule:

- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Work authorisation:

- United Kingdom (required)

Work Location: In person

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