Receptionist - Part Time

3 weeks ago


Thame, United Kingdom Travelodge Full time

The role requires flexibility to cover shifts from 7am, 4 or 5 days a week, Monday to Friday.

The job in a nutshell

What you’ll be doing:
Office Support:

- Welcoming and assisting external stakeholders through directing calls on the switchboard, greeting visitors and safeguarding the security of the building.
- Supporting department heads with administrative tasks, such as franking and packing post runs, and ensuring all incoming mail is appropriately received and stored, supporting our “low cost” principles by providing value options for stationary, supplies and consumables.
- Keeping your colleagues and customers safe by following health and safety procedures and attending regular fire training.
- Being a Crisis Marshall for the building, to manage fire evacuations or emergencies.
- Completing weekly fire and safety walks around the building and escalating any H&S or maintenance issues.

People Services:

- Support with processes such as maternity, parental leave, new starters and leavers and employee changes by entering changes on to the HR system and sending relevant correspondence.
- Maintain employee records and ensure all information is held in the correct format and in line with data retention guidelines.
- Support with Data Subject Access Requests and the provision of data for references, audit processes and external parties in line with GDPR compliance.

What we’ll expect from you:
To succeed in the role, you’ll have excellent communication skills, be comfortable working at pace and have the ability to multitask.

In addition you’ll need to demonstrate:

- Ability to work alone and on your own initiative, and as part of a team, interacting with people at all levels
- Proficient working knowledge of Microsoft Packages and good computer skills
- Flexibility and the potential for overtime to cover shifts between 7am and 7pm
- Experience of following processes
- Discretion and confidentiality

At Travelodge, we believe that behaviours are just as important as the activities you carry out. The ones we look for in every colleague are:
I care about people
- I treat everyone in a way I would like to be treated
- I am easy to work with
- I have a can do attitude
- I care about the impact my work has on others

I pay attention to detail
- I do the little things that make a difference to our customers
- I work to brand standards
- I treat Travelodge time, equipment and stock as if it were my own

I drive for results
- I hit targets in my role and work at the right pace
- I take ownership of problems and try to fix them fast
- I look for ways to avoid future problems
- I look for ways to promote Travelodge

What you can expect from us

Culture

At Travelodge, we are warm, straightforward and optimistic. We have a big footprint in the UK, but still a small company feel and you can expect quality and value to be built into everything we do. You’ll have the support of a close network of colleagues and managers, and every day is different here We want you to bring your personality to work and we love our diversity.

Reward and recognition

It’s not just our customers we want to wake up with a smile on their face. As well as a competitive salary, being part of our hotel support centre means great holiday entitlements, pension contribution deals, being part of our bonus scheme, and a Thanks Card giving generous room and food discounts as well as friends and family rates.



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