2nd Line Engineer

2 weeks ago


City of London, United Kingdom In Technology Group Limited Full time

**2nd / 3rd Line IT Support - City of London - £45,000 (DOE)**
The role is based in the City of London and offers a salary of £45,000 (DOE).
**Key responsibilities**:

- Providing support for technical issues, including but not limited to system maintenance and upgrades, troubleshooting hardware and software problems, and providing hardware and software support
- Developing and maintaining smooth running of IT systems
- Ensuring that all systems are secure and reliable
- Developing and maintaining strong relationships with clients
- Updating and maintaining documentation of IT systems
- Assisting with the implementation of new IT systems
- Assisting in the maintenance and management of IT security

**Technical Skills required**:

- Experience with Windows Server and desktop operating systems
- Experience with networking technologies such as TCP/IP, DNS and DHCP
- Knowledge of scripting languages such as PowerShell, VBScript, and batch files
- Knowledge of virtualization technologies such as VMware and Hyper-V
- Experience with storage technologies such as SAN and NAS
- Experience with Active Directory
- Experience with scripting and automation tools
- Experience with cloud technologies such as Azure and AWS
- Knowledge of security principles
- Excellent problem-solving skills
- Ability to work independently and as part of a team

**Keywords**: IT Support, 2nd Line Support, 3rd Line Support, Network Engineer, System Administrator, System Engineer

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.



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