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Practice Receptionist

3 months ago


Warrington, United Kingdom Holes Lane Medical Limited Full time

The Reception and Patient Advisor roles are important positions within the Practice and are a front facing role dealing directly with patients.

General duties of the role includes (but not limited to) the following,

Opening the surgery, ensuring all areas of reception are ready for the day ahead.

Completing PATCHs

Ensure smooth running of reception during your shift

Meet and greet patients on arrival and deal with queries as required

Answering the telephone dealing with or redirecting queries

Handle general enquiries and referring on where necessary

Making new and follow up appointments

Recording requests for and the issuing if repeat prescriptions

Record collection of prescriptions

Actioning referrals

Record summarising

Dealing with incoming post and scanning to clinical system

Undertake any other duty as agreed with the Operations Manager

The key requirements for the position are as follows;
**Skills required**:

- Excellent communication skills
- Effective time management skills
- The ability to work independently
- The ability to work well under pressure
- IT literate, good knowledge and technical ability

**Qualifications required**:

- Good standard of education

**Personal qualities**:

- A helpful and friendly approach
- A caring nature
- A good sense of humour
- Dedicated and committed
- A problem solver

**Job Type**: Part-time

Pay: £11.44 per hour

Expected hours: 18 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Warrington, WA1 4NE: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 31/05/2024
Reference ID: PRPA070722