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Practice Receptionist
3 months ago
The Reception and Patient Advisor roles are important positions within the Practice and are a front facing role dealing directly with patients.
General duties of the role includes (but not limited to) the following,
Opening the surgery, ensuring all areas of reception are ready for the day ahead.
Completing PATCHs
Ensure smooth running of reception during your shift
Meet and greet patients on arrival and deal with queries as required
Answering the telephone dealing with or redirecting queries
Handle general enquiries and referring on where necessary
Making new and follow up appointments
Recording requests for and the issuing if repeat prescriptions
Record collection of prescriptions
Actioning referrals
Record summarising
Dealing with incoming post and scanning to clinical system
Undertake any other duty as agreed with the Operations Manager
The key requirements for the position are as follows;
**Skills required**:
- Excellent communication skills
- Effective time management skills
- The ability to work independently
- The ability to work well under pressure
- IT literate, good knowledge and technical ability
**Qualifications required**:
- Good standard of education
**Personal qualities**:
- A helpful and friendly approach
- A caring nature
- A good sense of humour
- Dedicated and committed
- A problem solver
**Job Type**: Part-time
Pay: £11.44 per hour
Expected hours: 18 per week
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Warrington, WA1 4NE: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 31/05/2024
Reference ID: PRPA070722