Service Department Administrator

2 months ago


Cradley Heath, United Kingdom Linekar Recruitment Full time

Service Department - Administrator

My client is seeking a new recruit to join their team in a very busy service department, working with the Branch Manager and Contracts Managers to deliver services to Customers and administrate the full records collation into an electronic database system from instruction to proceed through to closure of payment.

The role will embrace various office duties from taking telephone calls, logging breakdowns and managing records on their in-house software, liaising with customers and engineers to preparation of reports and tea making

**The successful applicant will display the following attributes**:

- Team player
- An eye for detail to ensure validity of records in all formats
- Commitment to first class Customer Service
- Integrity and reliability
- Ability to be self motivated and work with the minimum of supervision
- Excellent communication skills, both written and spoken
- A telephone manner which is engaging and helpful
- Ability to work successfully in a very busy and demanding environment

**The successful applicant may have the following experience**:

- Experience of working in a similar data rich and busy environment where revenue and customer satisfaction depend on accuracy of records
- Experience of working within multiple Service Level Agreements
- Experience of collecting and calculating KPIs to measure performance against targets would be an advantage
- Ability to combine data and records handling with a busy telephone call rate
- Work closely with other team members including Branch Manager, Contracts Managers, Supervisors, Administration Team members and the team of engineers
- Managing paper and electronic records to create full work records within a computerised database system, which is an essential requirement of the company’s operations
- Excellent working knowledge of Microsoft Office Word & Excel.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£25,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Do you have experience in working within a fast paced demanding environment?

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)

Work Location: In person

Reference ID: JL065



  • Cradley Heath, United Kingdom Linekar Recruitment Full time

    Service Department - Administrator Monday to Friday 8 am to 5 pm with half hour lunch break. 25 days holiday p.a., pension, death in service benefit. My client is seeking a new recruit to join their team in a very busy service department, working with the Branch Manager and Contracts Managers to deliver services to Customers and administrate the full...

  • Administrator

    2 weeks ago


    Cradley Heath, United Kingdom Metalis Engineering Recruitment Limited Full time

    Office AdministratorLocation - Cradley HeathSalary - £11.44 per hour, rising after going permament Metalis are currently supporting a manufacturing client based in Cradley Heath who are looking for an Administrator to join their well established team. Responsibilities: Serve as the primary contact for all incoming telephone callsAccurate Data Entry/Copy...


  • Cradley Heath, United Kingdom Linekar Recruitment Full time

    Service Department - Administrator Monday to Friday 8 am to 5 pm with half hour lunch break. 25 days holiday p.a., pension, death in service benefit. My client is seeking a new recruit to join their team in a very busy service department, working with the Branch Manager and Contracts Managers to deliver services to Customers and administrate the full...


  • Cradley Heath, United Kingdom A Perry Ltd Full time

    We are hiring! We have an exciting opportunity to join our Sales team and we are actively recruiting for a customer service / sales administrator**.** **Purpose of the role**: Dealing with inbound activity in a professional and timely manner while maintaining a friendly and helpful demeanour. **Key responsibilities**: - Dealing with inbound calls in a...


  • Cradley Heath, United Kingdom A Perry Ltd Full time

    We are hiring! We have an exciting opportunity to join our Sales team and we are actively recruiting for a customer service / sales administrator**.** **Purpose of the role**: Dealing with inbound activity in a professional and timely manner while maintaining a friendly and helpful demeanour. **Key responsibilities**: - Dealing with inbound calls in a...

  • Office Administrator

    3 weeks ago


    Cradley Heath, United Kingdom Venture Pressings Full time

    A fast growing steel processing and manufacturing plant based in Cradley Heath is looking for an enthusiastic office administrator, to work in busy office doing general office duties must have some experience using xero accounting software, also some payroll knowledge. Monday to Friday hours and salary can be negotiated. **Responsibilities**: - Perform...


  • Cradley Heath, United Kingdom Trinity Personnel Full time

    We are currently looking to recruit a confident Administrator/Estimator to providing administrative support to a busy Engineering Department. The role will have particular focus on compiling estimates from information provided, producing quotations and liaising with customers around proposals. Main duties will include - Tracking job progression to...

  • Sales Administrator

    1 week ago


    Cradley Heath, United Kingdom Made in Group Full time

    Central Birmingham Springs Ltd are a well established, family owned manufacturing company who strive to go the extra mile for customers. **THE ROLE**: Working within a close knit team of 3 you will provide a support function to the order administration team, Office Manager & Account Manager as well as providing an excellent customer service to both new and...


  • Cradley Heath, United Kingdom Adecco UK Full time

    **Administration Officer** **Monday to Friday | 9.00 am to 5.00 pm** **Office Based** **Cradley Heath** **Permanent **Requirements of the role**: - Answering all inbound calls from prospective and existing clients - Screening telephone calls, taking relevant and accurate messages - Preparing outgoing post and handling incoming post - Producing template...


  • Cradley Heath, United Kingdom Adecco UK Full time

    **Administration Officer** **Monday to Friday | 9.00 am to 5.00 pm** **Office Based** **Cradley Heath** **Permanent*** **Requirements of the role**: - Answering all inbound calls from prospective and existing clients - Screening telephone calls, taking relevant and accurate messages - Preparing outgoing post and handling incoming post - Producing...


  • Cradley Heath, United Kingdom Adecco Full time

    **Administration Officer** **Monday to Friday | 9.00 am to 5.00 pm** **Office Based** **Cradley Heath** **Permanent** **Requirements of the role**: - Answering all inbound calls from prospective and existing clients - Screening telephone calls, taking relevant and accurate messages - Preparing outgoing post and handling incoming post - Producing...


  • Cradley Heath, United Kingdom Adecco Full time

    **Administration Officer** **Monday to Friday | 9.00 am to 5.00 pm** **Office Based** **Cradley Heath** **Permanent** **Requirements of the role**: - Answering all inbound calls from prospective and existing clients - Screening telephone calls, taking relevant and accurate messages - Preparing outgoing post and handling incoming post - Producing...


  • Haywards Heath, United Kingdom Ardingly Full time

    We are seeking to recruit an Administrative Assistant to join our IT department, providing essential administrative support to colleagues in this area of the school. The role consists of supporting the technical team by carrying out administrative duties to support the department, whilst ensuring high levels of organisation and time management. The post...


  • Haywards Heath, United Kingdom Ardingly Full time

    We are seeking to recruit an Administrative Assistant to join our IT department, providing essential administrative support to colleagues in this area of the school. The role consists of supporting the technical team by carrying out administrative duties to support the department, whilst ensuring high levels of organisation and time management. The post...

  • Administrator

    1 month ago


    Cradley Heath, United Kingdom Walters People Full time

    Job Title: Administrator Location: Cradley Heath Salary: £22,000 I am recruiting for a full time Administrator Skills needed for the Administrator: - We require an enthusiastic and adaptable person with excellent verbal and written communication skills, able to use their initiative. - Accuracy and attention to detail are essential, as is the ability to...

  • Home Administrator

    1 week ago


    Cradley Heath, United Kingdom HC-One - Roxburgh House (Birmingham) Full time

    **About The Role**: MON AND FRI 9AM TO 2.30PM In your role as a Home Administrator at HC-One, you’ll have one quality that truly sets you apart from your peers: unparalleled kindness. Kindness will guide every aspect of your work in our Dementia, Nursing, Residential and Specialist care home. Everyone who works here understands that our Residents are...


  • Cradley Heath, United Kingdom Reddifast Steels Full time

    Office Administrator **Duties**: - Using our work system to complete quotes, making purchases and processing orders. - generally assisting in the office procedures and generally assisting with the management team **Requirements**: - Must be a team player - Excellent organizational and time management skills. - Strong attention to detail and accuracy. -...

  • Home Administrator

    1 week ago


    Cradley Heath, United Kingdom HC-One Limited Full time

    MON AND FRI 9AM TO 2.30PM In your role as a Home Administrator at HC-One, you’ll have one quality that truly sets you apart from your peers: unparalleled kindness. Kindness will guide every aspect of your work in our Dementia, Nursing, Residential and Specialist care home. Everyonewho works here understands that our Residents are people just like them...

  • Service Administrator

    2 weeks ago


    Hertford Heath, United Kingdom Hales Group Full time

    Job Title: Service Administrator Salary: £25k-£30k Location: Hertford Schedule: Mon-Fri 8am-5pm Service Administrator Benefits: Free onsite parking Casual dress Health & well being programme Company events Service Administrator Responsibilities: Reviewing and coordinating engineer call sheets for the Service & Maintenance Departments. Coordinating...


  • Cradley Heath, United Kingdom Ormiston Forge Academy Full time

    Job Reference # - EDV/2024/OFA/79508 - Location - Cradley Heath, Staffordshire, B64 6QU - Contract Type - Permanent - Contract Term - Full-Time - Salary - £18,887.00 - £19,650.00 Annually (Actual) - OAT Grade 2 SCP 3 - 5 - Closing Date - Midday, 29th May 2024 - Start Date - ASAP pending pre-recruitment checks - Positions Available 1 - Interview Date(s)...