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Contract/project Administrator

4 months ago

Kingston upon Hull, United Kingdom Almerico Ltd Full time

We require a Contract/Project Administrator based at either our Hull branch to assist a field surveyor in managing building insurance work in domestic properties.

We set high standards of service and delivery so the right person will want to make a difference and be passionate about us maintaining our record of prompt, reliable and accurate repairs. Experience of working within the insurance industry would be an advantage but not essential.

**Job purpose**:
To proactively desk top manage an allocation of domestic household insurance claims.

**Key responsibilities and accountabilities**:

- Handling of claims and any related queries from customers/clients
- Complete all administration and paperwork in accordance with company procedure and service standards and in line with claims protocols
- Providing exceptional customer service by updating customers/clients by telephone and via written/electronic communications

**Experience/Skills required**:

- Committed, thorough and accurate worker
- Organisational and time management skills as well as a client focused approach
- Ability to work under pressure to meet deadlines
- Ability to work as a member of a team
- Excellent communication skills - both verbal and written
- High level of accuracy - both literary and numerical
- Exceptional telephone manner
- The required hours are Monday to Friday (40 hours per week), either 8.00am - 4.30pm or 8.30am - 5.00pm

Salary is dependant on experience.

28 Days holiday (including bank holidays) + incentives to receive additional holiday entitlement.

Almerico Ltd are proud to support Lighthouse Club - The Construction Industry Charity offering free support to Construction Workers and their families. Including their 'Help Inside the Hard Hat' campaign raising awareness of mental health in the industry.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: PAHM24