National Operations Quality Lead

2 weeks ago

Washington, United Kingdom Gateshead Health NHS Foundation Trust Full time

The post holder will work as part of the NOS team to provide critical enabling support to the Multi-Cancer Blood Test Programme. As the quality lead the post-holder will support NHS England (NHSE) with the provision of an effective and efficient service in line with the specification. Responsible for data assurance and quality of information contained in both computer and non-computerised systems including information systems external to the GPS / GTMS Provision of 1st line support for NOS data and quality related issues. To be responsible for improved use of the NHS Number to ensure that it is correct and validated against individual participants.

Improve, monitor and maintain high standards of quality in data capture and processing in order to ensure high levels of confidence in the data. Develop, implement and maintain a specialist data quality management programme that conforms to NHS standards and requirements and meets local needs. Establish a regular program of audit, reviewing data outputs from electronic and manual information systems to verify that these outputs comply with current legislation, guidance and quality standards and implement appropriate corrective measures where necessary. Coordinate quality management activities in relation to information systems to ensure that appropriate quality standards are met and maintained.

Take responsibility for the continual development of the departments data quality program in line with changing NHS policy, guidance and relevant quality standards. To assist in change control processes ensuring compliance with appropriate quality standards. Investigate complex data quality issues providing assistance and specialist advice to enable resolution and the transition from a reactive to a proactive approach to data quality management. To build clinical confidence in NOS data for clinical governance and performance management purposes.

Develop the knowledge in quality improvement and quality management across the NOS workforce. Promote a culture that supports quality improvement and safety through the utilisation of quality improvement tools. See Job Description for further detail.

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