National Operations Service, Call Centre Team Leader
6 months ago
**The National Operations Service Call Centre Team Leader will**: Deal with anxious participants with tact, patience, and discretion e.g., appointment queries or resolving potential complaints. Demonstrate a sensitive and professional approach to all staff, participants, and other groups. Undertake tasks such as induction, training, appraisals, investigating complaints, incidents, and accidents. Recognise where communication difficulties arise and overcome barriers to understanding.
Communicate and work alongside all staff internal and external to the organisation including clinical directors, SLM and Trust staff for all matters relating to the NOS. Maintain effective communication and ensure accurate and timely information is exchanged between Trust colleagues, Participants, and other service users as applicable.
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National Operations Service Deputy People
7 months ago
Washington, United Kingdom Gateshead Health NHS Foundation Trust Full timeThe National Operations Service Deputy People & OD Lead will be responsible for providing a customer focused quality service to the National Operations Service (NOS) encompassing: Expert people advice and guidance (strategic and operational) to the NOS. Core employee relations and case management advice and support. People data and information including...
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National Operations Service Clinical Director
7 months ago
Washington, United Kingdom Gateshead Health NHS Foundation Trust Full timeThe National Operations Service Clinical Directorwill be responsible for: Liaison with other organisations i.e., NHSE, Cancer Alliance Forums. Ensure that effective business planning is in place. Collect performance data as per the National requirements. Monitor the performance of the Pilot against national Standards. Make sure that each component part of...
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Telesales Team Leader
6 months ago
Washington, United Kingdom Interaction Recruitment Full timeAre you a driven and results-oriented individual with a passion for leading teams and delivering exceptional customer service? Interaction Recruitment are currently representing a market leading distribution company, who are seeking a Telesales Team Leader to join their team in Washington. If you're excited about overseeing a dynamic team, achieving targets,...
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Team Leader
6 months ago
Washington, United Kingdom eurogarage Full time**Role**: Team Leader **Location**: Washington, NE38 7SA **Hours**: Part-Time/Full-Time Hours Available/ Permanent **Hourly Rate**: £11.15 per hour **Company**: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team...
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Service Assistant
6 months ago
Washington, United Kingdom National Trust Full timeAs a Service Assistant you'll work across visitor areas, helping different departments deliver high-quality customer service. **Salary**: £10.50 per hour **Contract/duration**:Nine months **Hours/working pattern/hours**: 14 hours per week, average three shifts per week including weekends and public holidays. **Interviews**:2nd February What it's like...
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Twilight Team Leader
6 months ago
Washington, United Kingdom Pacifica Full timeTwilight Team Leader Sunday 09.00am till 17.30 Monday to Thursday 15.30 till 12.00 Midnight **To train on Picking, Goods In and VNA truck** .To assist with the management and leadership of the Warehouse, ensuring the highest standards through effective working relationships with the senior operational management team. this is a hands on role and you...
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Operations Director
3 weeks ago
Washington, Sunderland, United Kingdom National Museum of Wildlife Art Full timeJob Title: Operations DirectorAbout the Role:We are seeking an experienced Operations Director to join our senior management team. As a key member of our leadership team, you will be responsible for leading and directing the day-to-day activities of the operation to achieve short and long-term financial and operating objectives.Key Responsibilities:* Lead,...
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Team Leader
2 months ago
Washington, Sunderland, United Kingdom beBee Professionals Full time £35,000 - £45,000Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Washington, UK. As a Team Leader, you will be responsible for overseeing daily operations, driving team performance, and ensuring targets are met while fostering a positive and collaborative work environment.Key...
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Water Network Team Leader
6 months ago
Washington, United Kingdom United Living Group Full time**Company Description** United Living Group is a collection of four businesses dedicated to creating a connected, sustainable future: - United Living Property Services: Revitalizing homes and communities through the regeneration of living spaces. - United Living Infrastructure Services: Delivering resilient infrastructure for a stable and functional...
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Loading Team Leader
6 months ago
Washington, United Kingdom Roundel Manufacturing Limited Full timeRoundel Manufacturing Limited is one of the premium suppliers to the UK’s house builders of bespoke kitchen, bedroom, bathroom and home study furniture. We are a family owned business with more than 50 years’ experience of working in this sector, successfully supplying from our manufacturing base at Washington in the North East of England. Roundel...
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Hydraulic Modelling Leader
3 days ago
Washington, Sunderland, United Kingdom Northumbrian Water Full timeAbout the RoleWe are seeking a skilled Hydraulic Modelling Leader to join our team and lead the development of high-performing wastewater modelling teams. With expertise in hydraulic modelling, you will be responsible for driving innovation and implementing advanced techniques to enhance efficiency and sustainability.The successful candidate will have a...
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Water Network Team Leader
6 months ago
Washington, United Kingdom United Living Group Full timeCompany Description United Living Group is a collection of four businesses dedicated to creating a connected, sustainable future: United Living Property Services: Revitalizing homes and communities through the regeneration of living spaces. United Living Infrastructure Services: Delivering resilient infrastructure for a stable and functional future. ...
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Team Leader
6 months ago
Washington, United Kingdom Northern Gas Networks Full time**Team Leader** **Permanent** **Location Washington** **Salary £40,414** We have an exciting opportunity available at our well-established Washington depot as we recruit for a **Team Leader** position. As Team Leader for Northern Gas Networks you will look for ways to improve productivity and reduce costs without compromising our exceptionally high...
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Team Leader
2 months ago
Washington, Sunderland, United Kingdom beBee Professionals Full time £35,000 - £45,000Job Title: Team LeaderJob Summary:We are seeking an experienced Team Leader to join our dynamic team at beBee Professionals in Washington, United Kingdom. The successful candidate will be responsible for leading and motivating a team to meet performance targets and goals, while fostering a positive and collaborative work environment.Key...
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Automotive Repair Team Leader
1 week ago
Washington, Sunderland, United Kingdom Solus - an Aviva company Full timeTo drive quality and efficiency in our repair processes, we need a skilled leader to guide our team of production operatives. As an Automotive Repair Team Leader, you will foster a collaborative environment that focuses on delivering excellent customer service and meeting our customers' needs.Key responsibilities include:Mentoring and leading a team of...
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Water Network Team Leader
5 months ago
Washington, United Kingdom United Living Group Full timeCompany Description United Living Group is a collection of four businesses dedicated to creating a connected, sustainable future: United Living Property Services: Revitalizing homes and communities through the regeneration of living spaces. United Living Infrastructure Services: Delivering resilient infrastructure for a stable and functional future. ...
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Service Team Member
6 days ago
Washington, Sunderland, United Kingdom Sodexo Full timeSodexo is currently seeking a dedicated and detail-oriented Service Team Member to join our team in Washington, North East.About the PositionThis role plays a vital part in ensuring our clients and employees enjoy a clean and safe environment. Key responsibilities include supporting the cleaning team, maintaining a welcoming atmosphere, and upholding high...
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Customer Service Team Leader
3 days ago
Washington, Sunderland, United Kingdom END. Full timeJob DescriptionAs a Senior Advisor - CS Team at END., you will play a key role in leading the workflow for our Customer Service Advisor team. This involves managing contact volumes, workload, daily tasks, and personal development targets.You will take on a sub-team of advisors to directly manage their performance development, monitoring quality of work,...
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Water Network Team Leader
3 weeks ago
Washington, Sunderland, United Kingdom United Living Group Full timeJob Summary:United Living Group is seeking a Water Service & Mains Laying Teams Operative to join its thriving and dynamic United Living Infrastructure Services team in Washington.Key Responsibilities:Maintain own and others' health and safety.Carry out safety checks and inspections to vehicles, plant, equipment, and sites as instructed.Follow health and...
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Customer Service Team Leader
5 months ago
Washington, United Kingdom END. Full timeWhat you’ll be doing: Key responsibilities Oversee the workflow for the CS Advisor team; this will include managing the contact volumes received, the team’s workload, own daily tasks and personal development targets. Take on a sub-team of advisors to directly manage their performance development; monitoring quality of work, celebrating...