Researcher - Office Based

3 months ago

Wigan, United Kingdom Carrington Recruitment Solutions Full time

**Role: Researcher**

**Location: Wigan, Greater Manchester (Office Based)**

**Salary: £20,000 - £24,000 + Bonus**

**About Us**: Established in 2001, Estate Research work with both private clients and the public sector to locate missing Next of Kin and beneficiaries to an estate. Estate Research is now one of the country’s largest genealogists/heir hunter firms and due to substantial organic growth, are looking to recruit a Researcher.

**Day to day tasks**:

- Researching family trees, including searching through genealogical records and other documentation. This can involve searching online or manual records as well as visiting record centres and archives to view original records.
- Interviewing family members and other relevant persons about their family history and / or knowledge of a family tree
- Ordering and reviewing certificates and other relevant documents to prove or progresses the research.
- Updating solicitors and beneficiaries (where required)
- Assisting with ancillary services, such as divorce searches, probate searches and Will searches
- Assisting Case Managers with compiling family history reports; including hand-drawn and computerised trees, covering letter, mailing lists, making copies of supporting certificates and agreements
- General administrative duties
- Collecting certificates from General Registry Office
- Degree educated.
- Ultra-organised and possess strong communication skills including a good telephone manner.
- Basic knowledge of Microsoft systems
- Able to manage large workloads working to tight deadlines.
- An exemplary sickness & punctuality record
- A proven team player.

**Employee Benefits**:
**Pay & Rewards**:

- Standard 25 days plus statutory bank holidays
- Additional leave days for loyal service (1 day per year at 5+, 10+, and 15+years’ service)
- Complimentary leave days to support employee wellbeing after one year of employment.
- Annual bonus based on personal and departmental performance paid every December.
- Contributory pension scheme - 5% employer contribution plus 5% employee contribution
- Enhanced sick pay.
- Enhanced maternity and paternity leave
- Free Will writing service plus mirror will for partner/spouse provided by a specialist solicitor.
- Free eye test with a £50 contribution towards glasses/contacts needed for DSE work.

**Career progression**:

- Ongoing career progression opportunities including accredited training and CPD.
- Regular one-to-ones, reviews, and appraisals with Team Leaders and Department Heads.
- Regular team and departmental meetings
- Individual entry to appropriate sector awards
- Annual pay reviews with fair and demonstrable pay increases
- Estate Research has a fair pay policy with no gender pay gap.

**Other**:

- Aesthetically pleasing & modern offices with free on-site parking (_or paid for off-site parking_)
- Room 102 - onsite Rooftop Garden Terrace, created as a ‘Chill out’ space for employees to enjoy.
- Refreshments provider (_Machine pod coffee, Tea, Coffee, Filtered water)_
- Social events with your team and wider company including an annual summer day out & Christmas party.
- Charity fundraisers - join in with support for our nominated charities including bake offs and food bank donations.

**Salary**: £20,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wigan: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: DJM/JUL02

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