Office Administrator
4 months ago
**About us**
Bspoke Lifestyle is part of the Bspoke Group. We are a specialist provider of insurance products to the leisure sector.
Our vision is to offer niche products through multiple distribution channels, whilst maintaining our specialist trademark. This includes Compass Insurance, renowned as expert providers of insurance to the holiday caravan and residential home parks industries.
**Location**:Gloucester. Please note that this role does not offer hybrid working and presence is expected within our Gloucester office to support our operational teams.
**Term**:Full time, Permanent
**Salary**:£20,000 - £22,000 (depending on experience)
**About you**
We are looking to recruit a motivated and enthusiastic individual to join our team in a busy, fast paced environment. Do you have a passion for supporting a team who have customers at the heart of everything they do? We may have just the role for you.
**About the role**
Key responsibilities include the implementation of office administrative processes to ensure efficiency and consistency, the maintenance of inventory office supplies, allocation of internal post, monitoring on site marketing material and other day to day admin duties. In addition, you may be requested to support the senior management team with administration tasks.
**Key Duties & Responsibilities**
- Coordinate and oversee all office activities.
- Managing inventory of office supplies, including stationery and marketing material and ensuring a reasonable stock is available at all times.
- Ensure smooth operation of office equipment such as wallboards, franking machines and printers.
- Responsible for all incoming post and ensuring these are allocated to the correct department and logging receipt of each item received.
- To be in control of all internal documentation and version control spreadsheets for the business.
- Performing data entry roles, including updating records and databases for different teams.
- Ensure adherence to relevant company policies and procedures.
- Know our business vision & values and adhere to them within your role.
- Identify and escalate priority issues, risks or breaches to a senior member of the team or your manager straight away.
- Take control and manage your own performance and self-development ensuring continuous improvements are identified and discussed with your Team Manager.
- Assist the Senior Management Team with general admin duties as required.
**Skills, Qualifications, And Experience**
- GCSE Maths and English (A* - C) or equivalent.
- Verbal and written communication skills and establishing customer rapport.
- Learn and retain product information.
- You need to be able to work to tight deadlines and work under pressure
- Excellent time management skills with the ability to multi-task, prioritise & respond quickly to the needs of the business
- Effective listening skills.
- Customer service orientation.
- Organizational skills to be able to manage own workload.
- Attention to detail which is applied to dealing with all customer enquiries.
- Adaptability
- Working as part of a team but also using your own initiative when required.
- 3 years’ previous experience in an administration role is essential
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£22,000.00 per year
**Benefits**:
- Company events
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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