Central Reservations Advisor

3 weeks ago


Milton Keynes, United Kingdom Green Motion Full time

**Job title**: Central Reservations Advisor

**Location**: Woburn

**Responsible to**:Customer Care and Quality Manager

**Dept**:InternationalHead Office

**About Green Motion International**

Based in Woburn, Green Motion is an international car and van rental franchise system which concentrates on the provision of low CO2 vehicle hire in 60+ countries.

**Principal responsibilities**:

- Assist customers who wish to place a booking over the phone by helping them to complete the process
- Ensure all refunds due are processed within the correct timeframes
- Provide reporting as and when required.
- Assist customer service department when necessary

**Key Skills**
- Good understanding and knowledge of Excel
- Excellent verbal and written English
- Ability to work under pressure
- Excellent time-management and organisational skills
- Able to work well in a team
- Customer service oriented
- Detail oriented

Experience, knowledge and qualifications
- Minimum of a C in English and Math (or equivalent) - Essential
- Experience in dealing with customers via the phone - Desired
- Understanding of the Car and Van Rental Industry - Desired

**Work Hours**
- Monday to Friday - 09:00 - 17.00

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Milton Keynes: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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