Administration and Technical Support Officer

3 weeks ago


Stowmarket, United Kingdom Babergh and Mid Suffolk District Council Full time

**Babergh and Mid Suffolk District Councils**are currently looking for an **Administration and Technical Support Officer - Waste Services**to join our team based in **Stowmarket.**You will join us on a **full time, Fixed Term or Secondment for 6 months**and in return, you will receive a competitive salary of **£22,369 - £25,409 per annum**(pro rata for part time).

**About theAdministration and Technical Support Officerrole**:
**About you**:
You would be required to demonstrate:

- excellent customer service skills in order to resolve queries and complaints at first point of contact
- having the confidence and diplomacy required when the information being relayed may not be what the customer wants to hear
- accurate data entry, with good attention to detail
- the ability to multi-task and prioritise workloads, in order to cope with unexpected high demand
- good telephony and IT skills, with a knowledge of Microsoft Office products
- experience working in a customer-orientated service is desirable

**About us**:
Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and two Areasof Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

**The benefits of working with us as anAdministration and Technical Support Officer**:

- Great opportunities for learning and development.
- Suffolk Coaching and Mentoring Partnership
- Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years’ service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Program
- Employee Assist Program
- Health Care Options

**Our ways of working**:
Work is what we do, not where we go

We are committed to working in a more hybrid way, with a mix of office, home, and remote-based working (business needs permitting). This has worked well for us and is something we will continue with.

Why not click ‘**apply**’ today to find out more about the role and be considered as our **Administration and Technical Support Officer** - we would love to hear from you

**Closing date**:5pm, 06 January 2023
**Reference**: 8268

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.



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