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Service Desk Coordinator

4 months ago

Ashford, United Kingdom Boon Edam Full time

**Job Title**: Service Desk Coordinator

**Location**:Ashford, Kent

**Salary**: Competitive

**Job type**:Full time - permanent

**Boon Edam Limited are the world market leaders in commercial, high end, entry solutions and we operate at a global level. We have our own manufacturing plants in Holland, USA and China and a number of international sales offices.**

**The Role**

We have an exciting opportunity for a Service Desk Coordinator to join our highly successful team.

You will be a confident communicator and display excellent organisational skills. You will thrive in a fast-paced environment and enjoy problem solving. You will be passionate about delivering high levels of customer service and enjoy the challenge of a varied workload. We are looking for a self-motivated team player.

We offer an attractive salary and benefits package as well as a friendly working environment.

**What are your skills necessary to perform this role**:

- Experience working in a fast-paced environment.
- Previous experience in a similar role essential.
- Demonstrable ability to work within a team, being flexible to move between tasks as workload dictates.
- Ability to multi-task and prioritise workload with high attention to detail.
- Highly organised with excellent time management.
- Excellent communicator able to liaise with various departments and build customer rapport.
- Proficient in Microsoft Office Programmes.
- Experience of SAP desirable but not essential.
- GCSE Maths and English, minimum Grade C or equivalent.
**What can you expect from us?**
- Hybrid working with a minimum 3 days in the office available after an initial settling in period of 4 weeks.
- A friendly and inclusive working environment.
- 23 days annual leave plus 8 public bank holidays.
- Annual leave increases with length of service.
- Your birthday off.
- Life insurance of four times your basic salary.
- Company Pension scheme after 3 months service with 9% employer contributions.
- Membership to a Healthcare or Cash Plan scheme after probation.
- Internal training and career development programmes.
- Attractive salary package.

Boon Edam Ltd. is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status.

Please contact us to let us know if you need any reasonable adjustments during the recruitment process.

**No agency support required, thank you**.

Please click on the **APPLY** button to send your CV and Cover Letter for this role.