Business Support Officer

6 months ago


Ormskirk, United Kingdom West Lancashire Borough Council Full time

Are you interested in joining our Business Support Team?
- Are you passionate about delivering an excellent customer service?
- Do you have excellent administrative skills with a high level of attention to detail?
- Are you able to prioritise your own workload, work under pressure and meet multiple deadlines?

If the answer to these questions is 'yes', we would love to hear from you.

We are currently seeking a Business Support Officer who is looking for a new challenge in a fast-paced role within our Business Support Team.

You will be responsible for providing an efficient and effective administrative support service to the teams within Business Support.

The main duties will consist of inputting and extracting data using a range of management information systems, to support with the processing of purchase orders/invoices and working to strict deadlines to ensure that the work is completed in a timely manner. This will also include collating data to support with performance management.

Your key skills will include:

- You will be a team player and will have the ability to work with mínimal supervision.
- You will possess excellent organisational skills, be able to prioritise your own workload, work under pressure and meet multiple deadlines.
- Your communication skills will be paramount when liaising with members of the public, Senior Managers, Elected Members, and staff members across the organisation.
- You will be able to collate data to ensure the accurate input and maintenance of designated management information systems.
- You will have excellent ICT skills including the ability to use Word, Excel, Outlook, and other bespoke ICT packages as required
- You will be able to work independently, using your own initiative to overcome problems.

The post holder will support the development of a positive organisational culture that is outward looking, evidence based and customer focused. You will adhere to the Council’s Expected Behavioural Standards ensuring that a high standard of customer care is maintained and dealt with in a courteous manner.

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary, generous annual leave entitlement, the opportunity for hybrid working, Local Government Pension Scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

For an informal discussion, please contact Tracy Gilligan, Business Support Manager on 01695 583229 or Diane Leo, Senior Business Support Officer on 01695 585208.

The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records. This will include a Basic DBS check.

Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council.



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