Customer Service Adviser

4 days ago


Wokingham, United Kingdom Search Consultancy Full time

Customer Service Advisor - Wokingham - £19,942.02 - Perm Role

**Plus £ 1,000 bonus after passing probation **

We are recruiting for a client based in Wokingham who are looking for outstanding Customer service advisors.

This is a fantastic opportunity to work for an award winning company handling customer service calls inbound from people wanting to order a wide range of medical items.

They provide excellent training and great career prospects.
- Answering inbound callas from Doctors, Nurses and Patients
- Handling general order queries and creating orders & updating the system
- Making outbound calls to process orders
- Making some outbound calls as you will be dealing with the customer service inbox

This role is Monday - Friday with the requirement to work a short shift on a Saturday every 3 months.

Working hours range from 8am - 8pm worked on a shift basis

Occasional Saturdays 9am - 1pm

Skills Required
- Previous customer service experience
- Excellent communication skills
- Ability to handle calls with empathy.

**Benefits**:

- £1,000 on passing probation
- 25 days annual leave + Bank holidays
- Option to the join companies private medical scheme after probation.



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