Customer Service Adviser
4 days ago
Customer Service Advisor - Wokingham - £19,942.02 - Perm Role
**Plus £ 1,000 bonus after passing probation **
We are recruiting for a client based in Wokingham who are looking for outstanding Customer service advisors.
This is a fantastic opportunity to work for an award winning company handling customer service calls inbound from people wanting to order a wide range of medical items.
They provide excellent training and great career prospects.
- Answering inbound callas from Doctors, Nurses and Patients
- Handling general order queries and creating orders & updating the system
- Making outbound calls to process orders
- Making some outbound calls as you will be dealing with the customer service inbox
This role is Monday - Friday with the requirement to work a short shift on a Saturday every 3 months.
Working hours range from 8am - 8pm worked on a shift basis
Occasional Saturdays 9am - 1pm
Skills Required
- Previous customer service experience
- Excellent communication skills
- Ability to handle calls with empathy.
**Benefits**:
- £1,000 on passing probation
- 25 days annual leave + Bank holidays
- Option to the join companies private medical scheme after probation.
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