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Digital Content Specialist

3 months ago

Nottingham, United Kingdom NHS Supply Chain Full time

**Job Posted**:23 February 2024
**Job Updated**:23 February 2024

**Job Title: Digital Content Specialist**
**Function: Customer Engagement**
**Location: Hybrid/Nottingham**
**Type: Permanent**
**Job Ref: 760**
**Salary: £32,045 with potential to rise to £37,700 over 3 years**
**Closing Date: Friday 8 March 2024**

We have an exciting opportunity within NHS Supply Chain for a Digital Content Specialist to join our Customer Engagement team.

**What does a Digital Content Specialist do at NHS Supply Chain?**

As a Digital Content Specialist, you will manage the creation, upload and maintenance of content across NHS Supply Chain’s digital commerce platform. You will work closely with designers, product owners and developers to ensure a consistent and aligned approach.

**Responsibilities**

Creating and managing content across our complex and varied digital ecosystem.

Acting as a brand champion for NHS Supply Chain; implementing design standards and helping colleagues to know these standards.

Coordinating A/B testing campaigns and measuring success to deliver the best outcomes for our customers.

Working with stakeholders from across the business to collaboratively develop and approve content.

Implementing and managing campaign tagging across the site to accurately measure on-site activity and results.

Working with product owners/managers to evolve web analytics event tagging to effectively measure site traffic and behavioural activity from direct and indirect sources.

**What skills, qualifications and qualities do I need to be successful?**

Experience in using leading CMS platforms to manage digital content on eCommerce platforms or similar sites.

Hands-on experience with Commerce tools is a plus.

Experience working as part of an Agile delivery team.

An innovative and customer-centric mindset, pushing always to deliver the best outcomes for our customers and our organisation.

Ability to manage requests and priorities, as well as setting and delivering to realistic deadlines.

Excellent organisational skills with a proven ability to manage competing priorities and a challenging workload in a fast-paced environment.

Outstanding written and verbal communication skills.

Resilient and solution focused.

**How you’ll work**

Hybrid working; a blend of home and office working 2/3 days in the office and 2/3 days at home.

In return for your passion, enthusiasm, and hard work you will be rewarded with an attractive salary and benefits package, consisting of:
Performance led annual bonus scheme

27 days holiday plus bank holidays, with the option to purchase up to an additional 5 days

Generous contributory pension scheme (up to 6% employee / 12% employer contributions of your base salary)

Access to Flexible Benefits Scheme - you will be able to choose from a variety of benefits such Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance and additional pension contributions that suit you

2 days paid Volunteering Leave

1 day paid Wellbeing Leave

Long Service Awards

Access to the Blue Light Card and NHS Discounts

Flexible working options

National Annual season ticket purchase scheme

Eye Care vouchers

Access to a free 24/7 Employee Assistance Programme

**NHS Supply Chain, who are we?**

We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We make sure the products we supply are always safe, quality assured and delivered efficiently.

We’re always listening to the people who use our products, so that we’re aware of the changing needs across the NHS. In all, we serve every NHS Trust and operate a national network of distribution centres. We also manage relationships with more than a thousand suppliers, delivering more than 8,000,000 orders each year to more than 17,000 locations.

***

And by doing all of this on behalf of the NHS, this gives NHS staff more time to focus on their main priority of proving excellent patient care.

Our, Purpose, Vision and Strategy are clear. We provide direction, leadership, and commercial focus to improve health outcomes.

**Vision**:To make it easier for the NHS to put patients first

**Purpose**: Our role is to support the NHS to save lives and improve health

**Values**:
Be Authentic

Be Inclusive

Be Driven

Be Enterprising

Be The Difference

**Other Information**

You will join on SCCL terms and conditions.

NHS Supply Chain is an equal opportunities employer

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.

Our policies and procedures reflect our commitment to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

If you are shortlisted for interview you will be required to provide proof of ID and the right to work in the UK.