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Visitor Experience Assistant, Steam Museum

4 months ago


Swindon, United Kingdom Swindon Borough Council Full time

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for - the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

We are seeking two customer focussed Visitor Experience Assistants with experience working in a visitor environment to join our professional team based at STEAM - Museum of the Great Western Railway.

Your next role

You will be responsible for ensuring that the Museum is safe, clean and secure by following all systems in terms of H&S, security, financial and customer care.

Post A
16.83 hours per week
Week 1 - Wed 09:30-17:00 & Sun 10:30-16:00
Week 2 - Fri 09:30-17:30 & Sat 09:30-17:00 & Sun 10:30-16:00
Week 3- Thurs 09:30-17:00, Fri 08:00-17:00

Post B
15.00 hours per week
Week1 - Fri 09:30-17:30 & Sun 10:30-16:00
Week 2 - Thurs 08:00-17:00
Week 3 - Thurs 08:00-17:00 & Sat 09:30-17:30 & Sun 10:30-16:00

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And you’ll be proud to say it was made better with you.

Your next steps