Retentions Team Leader

5 months ago


Aylesbury, United Kingdom Sheridan Ward Recruitment Full time

Aylesbury Customer Services £32k per year Full time / Permanent Job description Retentions Team Leader £32,000 plus commission HYBRID WORKING (4 days from home & 1 day in the office) Sheridan ward is currently recruiting for a brilliant company based in Aylesbury, who are on the lookout for a new Retentions Team Leader to join their team They are looking for someone who has previous experience working in retentions, as well as someone who has worked in a target driven environment Do you have team leading experience? Do you have previous customer service experience? Do you work well within a team environment? If this sounds like what you are looking forAPPLY TODAY Retentions Team Leader Duties Conducting team reviews, meetings, 1-1's Managing training sessions Ensuring call activity is hitting SLA's Managing customer relationships Picking up complex queries Review call quality and provide feedback Retentions Team Leader Benefits Hybrid working 25 days holiday Company events

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