Head of Credit Profitability

4 weeks ago


London, United Kingdom Currys Full time

**Head of Credit Profitability**:
London (Hybrid Working)

Currys London Campus at Waterloo (LHO002)

Permanent

Full Time

Grade 6

Our passion at Currys is helping everyone enjoy the latest tech. We’re proud of the service levels we provide for our customer - online, in-store or in their homes. And it’s all down to our people, 30,000+ capable and committed colleagues, learning together, growing together, making us amazing and celebrating the wins.

As a member of Credit’s Senior Leadership Team, you will use a deep understanding of consumer credit and sophisticated analytics to maximize Credit profitability for Currys. As the Credit P&L owner, you’ll obsess about the data, working forensically to unlock commercial value. You’ll design, where necessary help deliver, and then operate levers such as e2e funnel conversion, underwriting enhancement, pricing, cut off and credit limit management, and an existing customer management capability.

**As part of this role, you’ll be responsible for**:

- Owning and taking full accountability for sustainable delivery of a material eight figure profit contribution to Currys Group
- Leading on first and re-use cut off strategies, and dynamic credit line management, to improve utilisation, control bad debt, and maximise profit
- Leading the credit pricing strategy and delivery, using sophisticated pricing capability to maximise profit
- Designing and delivering a segmented existing customer management strategy, progressively introducing additional levers to personalise credit offer, driving improved demand and profitability
- Defining and driving delivery of improvements to our commercial model
- Leading on financial forecasting, modelling and budget processes for Credit
- Leading, developing and coaching direct and extended virtual team, ensuring Credit remains a great place to work

**Key Skills & experience required**:

- Extensive experience of managing and optimising a regulated consumer credit P&L and credit portfolio within a financial services organisation, pulling multiple levers to maximise returns, with end to end accountability, is essential
- Experience, strong domain knowledge, and ability to work at a detailed level on profit levers including risk based pricing, credit limit management, cut off optimisation, underwriting strategy, and existing customer management
- Track record of building exceptional relationships, including with our banking partners, and use these to support Credit agenda
- An ability to take complex lending concepts and communicate them simply, to audiences at all levels, from the board to frontline colleagues
- Proven leadership expereince, with the ability to motivate and secure buy in across a highly matrixed organisation, and to develop and coach a team to deliver outstanding results

We know our people are the magic ingredient in our success. That’s why we reward you with benefits that go deeper than just the day-to-day. Benefits that work for you, your lifestyle and your career. They include Company Pension Scheme, Discretionary/Performance based bonus, Private Health Insurance and Colleague Discounts.

Beyond that, we’ll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Credit Team and unbox your passion at the UK’s best-known retailer in tech.

LI-Hybrid


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