First Line Support Engineer

2 weeks ago


London, United Kingdom ISL Talent Full time

**First Line Support**

**£35,000 - £40,000**

**Asset Management**

**London, UK (3 days In-office, 2 days WFH**)

About:
An asset management firm which offers a variety of investment management and consultancy services is looking for a First Line Support Engineer. They focus on bringing a change to the financial sector by investing in a responsible and sustainable future forour society.

As First Line Support, you will be overlooking the daily delivery of IT and maintain a functional system in office. You will be first point of contact for IT configuration and provide helpdesk support. Installation of hardware products, maintaining necessarydocumentation and inventories are some other responsibilities in this role.

This role will be based in the London Office on a hybrid basis with 3 days in-office and 2 days' work from home.

Previous Experience with:

- Provide local and remote support to approximately 170 users, Help Desk / 1st line support, troubleshooting of faults.
- Update and close help desk tickets in a timely manner.
- Installation of hardware (Desktops, telephones and other peripherals as required), cabling and software.
- Creation and maintenance of system images
- Provide server support where necessary
- Maintain supplies for printers, re-stock and handle maintenance requests
- Support video conferencing systems
- Support MDM solutions
- Monitor and test back-ups (daily, weekly, monthly, etc.)
- Liaise with external support providers as and when necessary.
- Maintain hardware and software inventories in conjunction with the rest of the IT team
- Create, maintain & update documentation as required.
- Dealing with joiners/movers/leavers
- Provision of data and statistics as required Provide cover for other IT team members' absence.

What's in it for you?
- The role offers £35,000 - £40,000 in salary (dependent on experience)
- 33 days holiday (raises to 36 days after 3 years)
- 10% non-contributory pension
- Bupa private health
- Simply Health Cash Plan
- 5 x death in service
- Access to share options
- Learning and progression opportunities

Calling all ambitious First Line Support Engineers

ISL (Incite Solutions Ltd) is acting as an Employment Agency in relation to this vacancy.



  • London, United Kingdom Robert Half Full time

    Robert Half are working with a market leading company in the financial market who are looking to recruit for a First Line Support Engineer on a 6 month contract basis. This role will be 5 days a week in their Central London based office. **Role**: - The First Line Support Engineer will be providing technical support for end-users of the company, including...


  • London, United Kingdom Christy Media Solutions Full time

    A company supplying recording media, storage and workflow solutions are looking to expand their team and recruit a Junior Solutions Engineer. As a Solutions Engineer your role will see you providing first line support in the escalation of issues, remote installations and configurations and contribute to the evaluation of software and hardware for the...


  • London, United Kingdom Reed Full time

    First Line IT Support/ 1st Line Support Type: Permanent 1st Line Support/IT Support opportunity to develop or start your career for an industry leading global organisation. Providing technical support for users the UK and Ireland. This is a great opportunity to join a well-established organisation who can offer amazing IT experience and development. They...


  • London, United Kingdom Robert Half Full time

    Robert Half are working with a market leading Creative Advertising Agency who are looking to recruit for a Junior First Line Support Engineer for a 12 month FTC Contract. **Role**: - Build and deploy new Mac workstations through JAMF Pro software - Provide technical support for desktop issues throughout the company - Support VIP members within the Agency -...


  • London, United Kingdom ITP Full time

    **The Opportunity** Our client is recruiting for an Apprentice First Line Support to join their team in London EC4M. TheLevel 3 Information Communication Technician apprenticeship programme that we are offering**, **will allow you to kick-start your career in an industry that is constantly evolving, dynamic and transformational. The steps you take will...


  • London, United Kingdom REED Full time

    2nd Line Support/2nd Line Support Engineer Type: Permanent Location: Southgate (N14 Postcode) - base office with some travel to other sites. This will predominantly be an on site role. An exciting opportunity for a 2nd Line Engineer to join a large organisation based across the UK. This role will be user facing providing face to face support. The...


  • London, United Kingdom Direct Line Insurance Group Full time

    Head of First Line Risk - Pricing and Underwriting page is loaded Head of First Line Risk - Pricing and Underwriting Apply locations London - Riverbank House time type Full time posted on Posted Yesterday job requisition id R-16532 Similar Jobs (5) Portfolio Management Lead - Pricing & Underwriting locations 2 Locations time type Full time posted on...


  • London, United Kingdom Randstad Technologies Recruitment Full time

    First Line Support 12 Months Contract - London based 20 per hour to 32.50 per hour A well established high end innovative global IT networking firm is looking to expand the UK office and are therefore seeking a first line support engineer to join on a contract basis. Computer, Apps and audio visual equipment. Service desk support Android Windows...


  • London, United Kingdom Randstad Technologies Recruitment Full time

    First Line Support 12 Months Contract - London based 20 per hour to 32.50 per hour A well established high end innovative global IT networking firm is looking to expand the UK office and are therefore seeking a first line support engineer to join on a contract basis. This is a customer facing role where you will be responsible for end user support. The...

  • IT Support Engineer

    4 weeks ago


    London, United Kingdom Chassam Recruitment Limited. Full time

    IT Support Engineer (1 st line and 2nd line) Chassam Recruitment are currently looking for an IT Support Engineer (1 st line and 2 nd line) for a leading financial company in London. This is an exciting role where you will be working in 1 st and 2 nd line Support, support the user base in their day-to-day operations. As an IT Support Engineer, your...


  • London, United Kingdom Proactive Appointments Full time

    3rd Line Infrastructure Support Engineer/Security Analyst - 365 - Inside IR35 3rd Line Support Engineer/Security Analyst - London This 6 month contract Our client urgently requires a 3rd Line Support Engineer with a Financial Services background with knowledge of 365 - change management and change control within SQL and MicrosoftServers. You will deploy and...

  • First Line Manager

    4 weeks ago


    Edgware, Greater London, United Kingdom Bears Pts Full time

    The first line managers will support the Shift managers to contribute to the safe, timely, effective, and professional running of the operational team. To manage a group of ambulance crews, ensuring that they conduct their roles according to the company policies and guidelines. To respond to day-to-day problems and complaints in a professional and...


  • London, United Kingdom Mortimer Spinks Full time

    **Job details**: **Posted** 20 February 2023 **Salary** £200 - £300 per day **Location** London **Job type** - Contract**Discipline** - Help Desk**Reference** BBBH90146_1676910664 **Contact Name** Freddie Nicholas **Job description**: **1st/2nd Line Support Analyst - £300 inside IR35 - 3 month contract - on-site in London** My client, a leader...


  • London, United Kingdom REED Full time

    IT Support Engineer Type: Permanent Location: London (SE1 Area) - Hybrid working options You will be responsible for supporting and helping maintain users systems and relevant equipment across the business. This will also involving ensuring support processes are followed and providing high level support in line with SLAs. This a rare opportunity to join...


  • London, United Kingdom Xact Placements Limited Full time

    Location: Oxfordshire (office based)My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service clients, working on BAU support...


  • London, United Kingdom Deerfoot IT Resources Ltd Full time

    Deerfoot IT Recruitment has an excellent opportunity for a dedicated and collaborative 1st Line Helpdesk Support Engineer to join our client's welcoming and inclusive team. This full-time support engineering role is based in London and offers a salary of£25,000 per annum and excellent benefits. As an attentive 1st Line Helpdesk Support Engineer, you will be...

  • 2nd Line

    6 days ago


    London, United Kingdom Rise Technical Recruitment Limited Full time

    **2nd Line / 3rd Line Support Engineer** **Central London** **£35,000 - £40,000 + Pension + Life Insurance + Profit Share Scheme + Training + Progression** Excellent opportunity for a 2nd Line Support / 3rd Line Support engineer to join a growing MSP in Central London offering interesting project-based work, a brilliant training and progression scheme,...


  • London, United Kingdom Rethink Full time

    2nd/3rd Line Support Engineer Contract - £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join them on a contractual basis We need a Service Desk Agent to start over the next couple of weeks. This is a 3-month initial contract but is likely to be extended...


  • City of London, United Kingdom Understanding Recruitment Full time

    **2nd Line Support Engineer** Are you a 2nd Line Support Engineer with experience in the accounting industry looking for your next exciting opportunity? This London-based accountancy firm is looking to invest in a talented 2nd Line Support Engineer to join their growing team, based in Bank, London. As the 2nd Line Support Engineer, you will be responding...

  • 1st Line Support

    1 week ago


    London, United Kingdom Corecruitment Full time

    Job Title: 1st Line SupportLocation: LondonSalary: £30,000paWe are looking for a 1st Line Support engineer with about a years worth of experience. This is a great company based in London that we have placed several people with before, in fact the team you are joining is made up of CORE alumni! Experience with Microsoft office 365 is required as well as...