Band 3 Centre Administrator

5 months ago


Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

Main Duties To co-ordinate the setting up and monitoring of attendance on both internal and externally held classes that the Accredited Centre provide. Reporting non-attendance of learners to both the Accredited Centre Manager and the learners' Line Manager To monitor the Accredited Centre inbox and deal with queries as necessary Booking of rooms/venues for courses as instructed by Accredited Centre Manager To input, update and maintain Accredited Centre and Trust databases as appropriate Answer telephone calls and walk-in queries regarding Accredited Centre matters Advertising Accredited courses on organisation's Intranet Liaise with learners and their managers effectively Responsible for creating class registers and liaising with Trainers (internal and external), collecting in of registers and inputting onto OLM To cancel courses/venues as instructed by the Trust's Accredited Centre Manager To carry out invigilation on Centre exams The post holder will work with the Accredited Centre Team to ensure the smooth running of any audits/inspections Liaising with Trainers and Accociate Trainers to ensure the smooth running of the training, i.e. photocopying relevant training materials required for set courses To set up training rooms and equipment to ensure that Trainers are appropriately supported To facilitate induction and other training events as required To produce training packs including the development of presentations using Microsoft PowerPoint and Word to support the delivery of apprenticeships within the Trust's Accredited Centre To trouble shoot and problem solve when equipment is not working, i.e. Learning Assistant The post holder must be competent in minute taking, as the minutes will be open to OFSTED and City and Guilds Audits To carry out all aspects of administration within the Accredited Centre To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.



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