Nursery Administrator

2 months ago

London, United Kingdom Bright Horizons Family Solutions Full time

**Position**: Nursery Administrator

**Salary**: £12.42 -£15.18 per hour (dependent on qualification/s and experience)

**Hours**:Full time - 40 hours per week

**Location**: Virginia Quay, Docklands, London, E14 2ED

We are currently recruiting for a passionate Nursery Administrator to join us at Bright Horizons East India Dock Day Nursery and Preschool.

Our East India Dock Nursery and Preschool is proudly Ofsted rated ‘Good’. The nursery has specially designed rooms that are fully equipped and include areas such as book corner, sensory exploration, music, and movement Our nursery also features a fantastic free flow garden, complete with climbing equipment, tricycles, slide and so much more

**What we can offer you**

Our benefits include, but are not limited to;
- Above industry standard salary, with annual salary reviews
- Discounted childcare of 50% for first child
- Up to 33 days holiday per year, with the option to buy additional days
- Smart Health access, including 24/7 access to Virtual GP appointments, fitness programmes and mental health support
- Huge variety of discounts across high street brands, utilities, and days out
- Financial support through early access to wages, low interest debt consolidation loans and more
- Refer a Friend Bonus, including New York Trip for 2 prize draw entry
- Access to a wide selection of training programmes, supporting your individual career path, with career development opportunities across our network of nurseries
- Employee Appreciation through our quarterly recognition weeks and annual Awards of Excellence gala’s
- Happy to Talk Flexible Working

**Why Bright Horizons?**

We care for over 25,000 children across the UK, across our portfolio of over 300 nurseries, 98% of which are rated Good or Outstanding by Ofsted. We’ve been voted Great Place to Work for the last 17 consecutive years, as well achieving Great Place for Wellbeing and Great Place for Women.

Since 2005, we have supported the lives of thousands of children through our Bright Horizons Foundation for Children, supporting families and children in crisis - something we could not achieve without our Bright Horizons colleagues ongoing volunteering and fundraising.

**Purpose of Role**:
To provide effective administrative support to an individual nursery, and Nursery Manager. Ensuring the highest level of customer service internally and externally, by carrying out day to day administrative tasks, to deliver a seamless service.

**Essential Experience**:

- Significant experience in a customer service setting. Demonstrable experience in delivering outstanding customer service, both internally and externally, and in person over the phone.
- Demonstrable track record of resolving issues for customers.
- Ability to make independent decisions based on information and data
- Should be able prioritise and work in a fast-paced environment
- Exceptional organisational skills
- Strong computer skills to manage daily responsibilities - Word, Excel, PowerPoint, Data Entry
- Maintain confidentiality in accordance with GDPR

**Experience Desirable**:

- Previous experience of working in an Early Years administrative role

**Qualifications**
- Level 2 qualification in Business Administration.

**Personal attributes**
- NVQ in Business Administration or equivalent
- Paediatric First Aid
- First Aid at work
- Strong computer skills to manage daily responsibilities - Word, Excel, PowerPoint, Data Entry
- Excellent communication and customer service skills

**Job Types**: Full-time, Permanent

**Salary**: £25,834.00-£31,574.00 per year

**Benefits**:

- Additional leave
- Childcare
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, E14 2ED: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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