Support Administrator
6 months ago
Working closely with the HR & H&S Coordinator and SMT, providing administrative support across a diverse range of HR generalist and H&S duties using a bespoke HR software system for approximately 200 employees with the aim of supporting the management functions across multiple business sites.
**Role & Responsibilities**:
- (This list is to outline the common but not exhausted elements)_
- Completion of the company’s weekly and monthly payroll and pension contributions.
- Monitoring and maintaining personnel files for all employees
- Plymouth, Cardiff and Portsmouth offices.
- Assist with the recruitment functions across the company.
- Ensure new starters inductions are completed - handbook, registration on Workflow, completion of the company’s manual handling course.
- Assist with the monitoring of all sickness absences.
- Support the management, monitoring and maintenance of all employee’s annual leave entitlements, alterations and adjustments with the inclusion of pro rata bank holidays and compulsory leave.
- Respond to day-to-day queries and correspondence and escalate where necessary.
- Ensure all probationary period reviews are completed in a timely manner.
- Produce formal communications to employees in relation to employment changes e.g., job role, pay, pension etc.
- Maintain and update training and employment records.
- Assist with ensuring the company’s policies and procedures are being accurately followed regarding performance management/grievances/investigations/disciplinary’s, health & safety etc.
- Promote a positive H&S culture.
- Attend meetings to take minutes; process and distribute them whilst exercising confidentiality as necessary.
- Registering, distribution and the filing of all correspondence.
- Receive phone calls, diverting calls where appropriate, answering queries, passing on relevant calls and taking accurate messages.
- Maintain and develop filing and recording systems, both manual and electronic and undertake photocopying, scanning and shredding of confidential papers.
- Maintain and update standard letters, forms, templates, and other documents as required.
- Competent user of Microsoft Office, specifically Word and Excel.
- Proven experience in an administrative function.
- Prior payroll experience.
- Excellent communication and customer skills.
- Highly organised.
- Great attention to detail.
- IOSH Managing Safely - desirable.
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