Customer Care Coordinator
4 days ago
At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.
There is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our West Midlands Division located in Tamworth is looking to recruit a Customer Care Administrator to join the Division’s Customer Care team.
**The Role**
This role reports to the Head of Customer Care.
Principal accountabilities of the role include:
- Maintain and update the relevant Customer Care log/monitor.
- Provide administration support for the Department, such as, handling and responding to all customer correspondence, collate site/sales paperwork, filing etc.
- Assist in the liaising between sub-contractors and the Division to ensure maintenance requests are carried out, check invoices and forward for payment. Arrange contra-charges where necessary.
- Liaise with Buying department regarding order materials as and when required.
- Follow up and audit trail for completion paperwork.
- Send welcome pack / letter following legal completion.
- Liaise with Site Managers to ensure that remedial works are completed within timescales.
- Update weekly reports and distribute to relevant personnel.
- Keep accurate records ensuring files are kept up-to-date.
**Experience, Qualifications and Skills**
Experience
- Experience of working as an Administrator in a fast paced environment.
- Experience of working within the construction or house building sector is desirable.
Qualifications and Training
- GCSE Maths and English - Grade 4/C+ (or equivalent)
Skills and Aptitude
- Effective listening skills
- Ability to liaise with internal and external personnel
- Good administration skills
- Able to work to deadlines in a fast paced environment
- Ability to work on own initiative
- Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook)
- Committed to diversity and inclusion
The Role and Working Conditions
- Willing to be flexible in respect to day to day duties and hours worked
- Ability to travel to all development sites, including the divisional office
In return we can offer you:
- Competitive salary
- Competitive annual bonus
- Contributory pension scheme
- 25 days holiday, plus bank holidays
- Access to discounts and benefits portal
- ShareSave Scheme
- Cycle to Work Scheme
- Life assurance
**Job Types**: Full-time, Permanent
Work Location: One location
Reference ID: 186787INDE
-
Customer Care Coordinator
2 days ago
Livingston, United Kingdom Bellway Homes Full timeThere is an exciting opportunity to join Bellway, one of the UK’s largest house builders. Our Scotland East Division, located in Livingston is looking to recruit a Customer Care Coordinator to join the Division’s Customer Care team. **The Role** This role reports of the Division’s Interim Head of Customer Care. Principal accountabilities of the...
-
Care Coordinator
5 days ago
Livingston, United Kingdom Constance Care Full time**Care Coordinator - Livingstone** **Salary: £22,500** City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible,community-based care support of the highest...
-
Care Coordinator
7 months ago
Livingston, United Kingdom Quality Care Services Full time**Reference**: 028/08/23 **Location**: Livingston **Salary**: £24k per Annum + Benefits + Pension **Job type**: Permanent **City & County Healthcare Group**: **Livingston**: **Care Coordinator - Livingston EH54 6AX** £24,000 per annum Driving licence required **What we offer** We’re creating brighter days. Fresh challenges. Exciting...
-
Care Coordinator
1 week ago
Livingston, West Lothian, United Kingdom Leaders In Care Recruitment Ltd Full timeAs a Clinical Healthcare Professional, you will have the opportunity to make a real difference in the lives of our residents. Our client, a large private healthcare organisation, is seeking an experienced RGN or RMN Registered Nurse for a full-time, permanent position within a general nursing and dementia home.Job DescriptionResponsibilities...
-
Care Support Coordinator
3 weeks ago
Livingston, West Lothian, United Kingdom The Richmond Fellowship Scotland Careers Full timeAbout the RoleAs a Care Support Coordinator, you will have the opportunity to make a positive impact in the lives of individuals who require support in our Linlithgow services. You will work closely with our team to develop personalized care plans that cater to the unique needs of each individual.With full training provided by our award-winning learning and...
-
Community Care Assistant
7 days ago
Livingston, West Lothian, United Kingdom Rainbow Care Services Full timeWe are seeking an experienced Community Care Assistant to join our team at Rainbow Care Services. In this role, you will provide essential care and support services to individuals and families in their own homes or community settings.About the JobYou will be responsible for performing basic personal care tasks, such as assisting with toileting, dressing, and...
-
Customer Service Administrator
6 days ago
Livingston, United Kingdom Search Consultancy Full timeCustomer Service Administrator Livingston 9.00am - 5.30pm Salary £25,000 Duties and responsibilities - Coordinate packages and couriers, tracking for proof of delivery. You will liaise between external customers and our external warehouse in the careful coordination of orders. - Manage agendas/travel arrangements/appointments etc. for the upper management -...
-
Customer Service Coordinator
3 weeks ago
Livingston, West Lothian, United Kingdom CV-Library Full timeAbout the Role:We are seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our internal sales team, you will be responsible for providing exceptional customer service, completing hire transactions, and supporting administration tasks.The ideal candidate will have excellent communication skills, a professional phone...
-
Community Care Professional
1 month ago
Livingston, West Lothian, United Kingdom Rainbow Care Services Full timeJob Title: Community Care ProfessionalJob Summary: We are seeking a highly motivated and experienced Community Care Professional to join our team at Rainbow Care Services. In this role, you will be responsible for providing high-quality care and support to our service users, enabling them to live independently in their community.About the Role:As a Community...
-
Care Coordinator/scheduler
7 months ago
Livingston, United Kingdom Home Instead Full time**Company Description** At Home Instead, we value you as much as our clients. For us, care is not just a job — it's a shared mission that unites us. Our Scheduler will help nurture relationships and personalise care for every client. We schedule hourly and live-in care from our offices in Livingston for clients living throughout West Lothian. Home...
-
Care Support Professional
1 week ago
Livingston, West Lothian, United Kingdom Rainbow Care Services Full timeRainbow Care Services is seeking a Care Support Professional to join our team. This rewarding role offers the opportunity to make a positive impact on the lives of our service users.About the Role:The Care Support Professional will provide personal care and support to individuals and families in their own homes, enabling them to live independently for as...
-
Customer Support Coordinator
7 months ago
Livingston, United Kingdom Energy Assets Full timeJob Introduction **About us** Established in 2005, we’re a leading, nationwide, utilities infrastructure business, providing: - innovative metering and data services - future-proofed network construction and ownership solutions - low carbon service offerings. We partner with major energy suppliers and utility constructors to deliver our services to the...
-
Route Delivery Coordinator
3 months ago
Livingston, West Lothian, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Route Delivery Coordinator to join our team at beBee Professionals in Livingston, United Kingdom. The successful candidate will be responsible for coordinating the delivery of goods to customers, ensuring timely and safe transportation, and maintaining excellent service.Key Responsibilities:Coordinate the delivery of goods to...
-
Customer Service
1 week ago
Livingston, United Kingdom Search Consultancy Full time**Customer Service Processor** **Location**: Livingston **Hours**:6am - 2:30pm (non-negotiable) **Pay**:£25,000 per annum **Start Date**:ASAP Are you looking for a challenging new career path? We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment. In return, this role...
-
Project Coordinator/administrator
5 days ago
Livingston, United Kingdom KOMPAN Scotland Limited Full timeKOMPAN are a global supplier of outdoor play, sport and fitness equipment. Locally our Scottish office is based in West Lothian. We design and build inclusive playgrounds, sport and fitness areas that cover all age groups and abilities. Our playgrounds are designed from the ground up to improve childhood health and learning and all our products offer...
-
Field Care Supervisor
7 months ago
Livingston, United Kingdom Constance Care Limited Full time**Company Description**:** Field Care Supervisor** Livingstone EH54 Full-time, permanent £24,300 **What we offer** We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Field Care Supervisor at Constance Care every day will be different to the next. Each will offer you the...
-
Customer Service Administrator
4 days ago
Livingston, United Kingdom Search Consultancy Full time**Customer Service Administrator** **Location: near Edinburgh Airport** **Hours: Monday to Friday 8-5pm** **Pay: £25,000 per annum** **Start Date: ASAP** Are you looking for a challenging new career path? We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment. In return,...
-
Customer Service Processor
24 hours ago
Livingston, United Kingdom Search Consultancy Full time**Customer Service Processor** **Location: Livingston** **Hours: Monday to Friday flexible shifts** **Pay: £25,000 per annum** **Start Date: ASAP** Are you looking for a challenging new career path? We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment. In return, this role...
-
Customer Service Processor
7 days ago
Livingston, United Kingdom Search Consultancy Full time**Customer Service Administrator** **Location: Livingston** **Hours: Monday to Friday 1-10pm** **Pay: £25,000 per annum** **Start Date: ASAP** Are you looking for a challenging new career path? We looking to engage with talented individuals who have a strong attention to detail and thrive working in a fast paced environment. In return, this role...
-
Customer Service Coordinator
2 weeks ago
Livingston, West Lothian, United Kingdom Escape Recruitment Services Full timeAbout the JobEscape Recruitment Services is recruiting a Sales Coordinator for our client based in West Lothian. This permanent opportunity involves providing vital support to the Field Sales team, ensuring the highest level of customer service.Key Responsibilities:Sales Enquiries and Lead Qualification: Respond to incoming sales-related queries via phone,...