Dermatology Admin Apprentice

We are looking for a full-time NVQ Apprentice to join our busy Dermatology Team providing administrative support to the Dermatology Administration Team. This role will provide a unique opportunity to gain varied administration experience in a demanding yet stimulating and rewarding environment.

The post is interesting and varied and requires an ability to work as a member of a team as well as using your own initiative. Applicants should have a mature and responsible attitude and be able to demonstrate strong written and verbal communication skills. Above all, applicants should take a flexible approach to their workload.

For further information or an informal discussion about this role please contact Jo Wollington, Clinical Admin Manager on 01752 (4)33241

**To provide office management support to the Dermatology Team**:

- Requesting and Tracing Notes for filing.
- General Filling within the Department.
- Take appropriate actions with regard to telephone calls from patients, GPs and other agencies using initiative, in adherence to Trust guidelines.
- Opening the post and distributing within the Department.
- Distribution and tracing of notes to be sent to and received from coding.
- Locating notes within the Department to trace and place in post for other Departments.
- Daily collection of clinics from clinical areas, trace them in and store them alphabetically in the office.
- Ensuring notes for forthcoming clinics are available and placed in trollies for clinic.
- Transcribing of letters from Big Hand printing and filing in notes once approved.
- General administration and support for the Medical Secretaries.
- Providing support for Reception team.
- Dealing with patients face to face on Reception or on the telephone.
- Booking and prepping of Nurse Led clinics.
- General administration and support for the Reception team.

The post holder will undertake any other duties commensurate with the role and grade for this post.

**Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.**

**To provide office management support to the Dermatology Team**:

- Requesting and Tracing Notes for filing.
- General Filling within the Department.
- Take appropriate actions with regard to telephone calls from patients, GPs and other agencies using initiative, in adherence to Trust guidelines.
- Opening the post and distributing within the Department.
- Distribution and tracing of notes to be sent to and received from coding.
- Locating notes within the Department to trace and place in post for other Departments.
- Daily collection of clinics from clinical areas, trace them in and store them alphabetically in the office.
- Ensuring notes for forthcoming clinics are available and placed in trollies for clinic.
- Transcribing of letters from Big Hand printing and filing in notes once approved.
- General administration and support for the Medical Secretaries.
- Providing support for Reception team.
- Dealing with patients face to face on Reception or on the telephone.
- Booking and prepping of Nurse Led clinics.
- General administration and support for the Reception team.

The post holder will undertake any other duties commensurate with the role and grade for this post.