Apprentice

3 weeks ago

Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

We are looking for an enthusiastic apprentice to provide administrative support to the Cancer Services team.

Key responsibilities will include the collection of hospital notes, answering telephone queries, liaising with GP practises, filing and the processing of suspected cancer referrals.
- To provide administration support to the Cancer Services team, including filing, collecting hospital notes, prepping MDT notes, compiling patient information packs, photocopying/scanning/printing.
- Use of the Patient Information Management system, CRIS, iSOFT and other clinical systems.
- Use of the Somerset Cancer Registry (SCR) to register patients, update referral breach reasons, assist with data collection and any other specified task.
- To work with Excel, Word and Outlook.
- To answer the telephone when needed and take accurate and concise messages for the Cancer Services team, from patients and other Derriford Departments.

Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.

PRIMARY DUTIES & AREAS OF RESPONSIBILITY
- To provide administration support to the Cancer Services team, including filing, collecting hospital notes, prepping MDT notes, compiling patient information packs, photocopying/scanning/printing.
- Use of the Patient Information Management system, CRIS, iSOFT and other clinical systems.
- Use of the Somerset Cancer Registry (SCR) to register patients, update referral breach reasons, assist with data collection and any other specified task.
- To work with Excel, Word and Outlook.
- To answer the telephone when needed and take accurate and concise messages for the Cancer Services team, from patients and other Derriford Departments.

COMMUNICATIONS & WORKING RELATIONSHIPS

The post holder will be required to communicate in polite and positive manner with a range of staff including admin staff across the hospital, clinical staff of all levels, and external sources such as GP surgeries and patients.

The post holder will be required to develop professional working relationships and display a willingness and positive attitude with admin staff across the team and trust, a range of clinical staff, patients, and visitors.

All Job Holders are required to
- Work to the Trust values - Put patients first, Take ownership, Respect others, Be positive, Listen, learn and improve.
- Adhere to Trust policies and procedures, e.g. Health and Safety at Work, Equal Opportunities etc.
- Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
- Attend statutory, essential and mandatory training.
- Respect the confidentiality of all matters relating to their employment and other members of staff. All members of staff are required to comply with the requirements of the Data Protection Act 1998.
- Comply with the Corporate Governance structure in keeping with the principles and standards set out by the Trust.
- Comply with the codes of professional conduct set out by the professional body of which registration is required for the post.
- Ensure they are familiar with the Risk Management Framework, follow policies, procedures and safe systems of work, make known any hazards or risks that they identify and take all necessary actions to reduce risk.
- Ensure the welfare and safety of children within their care. This includes staff who come into contact with children and families in the course of their work as well as those staff who have a specific role with children and families.
- Ensure they attend Child Protection training at the appropriate level within the specified time frame.
- Staff must comply with Safeguarding Policies and Procedures in order to promote safeguarding and prevent abuse to vulnerable people using Trust services.
- Maintain the prevention and control of infection and fully comply with all current Trust Infection Control policies and procedures.

Note

This job description is neither definitive nor exhaustive and is not intended to be totally comprehensive. It may be reviewed in the light of changing circumstances following consultation with the post holder. This job description is to be read in conjunction with all current Plymouth Hospitals NHS Trust policies, procedures & guidelines.

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