Office Coordinator/customer Service Assistant

5 months ago


London, United Kingdom The Gallery SW3 Full time

**About us**

At our Kings Road Studio, we work with some of London’s most desirable and passionate make-up artists, hairstylists, stylists and fashion photographers to create beautiful imagery. We are here to help clients look the best they can and to feel vibrant about life. Individual satisfaction is an essential part of our success. Whether you want to create a stunning portfolio or a gorgeous collection of keepsake images, The Gallery SW3 can cater to your needs.

**Responsibilities**:
Using initiative to solve client problems and answer requests.

Managing the diary to maximise efficiency of studio's time.

Have a good general knowledge of all the treatments we provide in order to answer client questions.

Maintaining accurate customer records, both digital and paper.

As part of a team, ensuring that the studio is always perfectly presented, clean and tidy

Escalating important problems to management and maintaining good communication with the team.

Assisting other team members and management in other duties necessary for the smooth running of the clinic.

**Skills**:

- Strong organisational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Attention to detail and accuracy in maintaining records and filing documents
- Ability to work well in a team environment and provide exceptional customer service

The role is offered on a part-time, freelance basis. 3 days a week between Monday and Saturday.

**Job Types**: Part-time, Freelance
Part-time hours: 18-27 per week

**Salary**: From £14.00 per hour

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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