Community Care Worker

2 weeks ago


Darley Dale, United Kingdom Derbyshire County Council Full time

An exciting opportunity has arisen in Starting Point to join our innovative contact and referral service. This is a part time (22.2 hours) CCW position

Starting Point is an office-based service that triages and screens referrals for children across early help, safeguarding and specialist services. This post does not have direct face to face contact with service users or the members of the public.

The pace of the work is fast at the front door and the successful applicant will need to have confidence in decision making and an ability to work within a team.

You will be responsible for triaging the information provided in referral by gathering information from agencies and talking to Parental Responsibility holders about the child or young person. This work is undertaken primarily by telephone calls. You will liaise with partner agencies - including providing advice, guidance and signposting to universal/community Services. You will in liaison with Managers and Social Workers make threshold decisions in terms of outcomes for the referral and further actions, whether this is no further action, or referral to the Early Help Team or Social Care.

There are local timescales set to ensure that work is completed in a timely manner.

You will be required to undertake further training and development.

Good communication skills, IT skills and a working knowledge of Mosaic are essential.

Provisional Interview Date: TBC



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