Admin Team Lead

5 months ago


Darlington, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

Provide first point of contact to support Admin Teams particularly when dealing with difficult patients or providers Organisation and smooth running of the admin and secretarial staff including dealing with unplanned staff absences, planned absences and rotas using Healthroster and ESR Recruitment and selection of staff, ensuring all documentation is complete to Trust requirements Conduct staff appraisals in accordance with Trust Appraisal Scheme in order to promote staff development Responsible for ensuring essential staff training is carried out as well as full training in departmental procedures and practices Managing the outsourcing of appointment letters printed off site, liaising with external company regarding alterations to the service Managing the administration of the CRIS system updating and amending letters and information leaflets ensuring standardization across the Trust Validation of appointment waiting times, ensuring patients target waiting times are met across all modalities Updating departmental Radiologist calendar regarding annual and study leave Producing weekly Radiologists rota based on current job plans and skill specialities for CD approval prior to disseminating information to relevant parties Allocating urgent reporting to Radiologists and external reporting company Checking outsourcing claims to ensure work is completed outside of job planned activity, entering shifts onto Circular Wave for Radiology Manager to approve Working closely with cancer services, specialist nurses etc. ensuring patients are treated within the prescribed time scales and reports available for MDT discussion Liaison with external reporting company logging discrepancies in reporting and feeding information back to Radiologists Managing outstanding unreported exams, chasing up Radiologists and external company to ensure no reports are outstanding longer than 10 days Producing reporting productivity information for Radiology Manager and CD when required Undertaking role of Information Asset Administrator to provide support for the control and administration of information assets within their area/department (details available on the Health Informatics web page) Acting as RA Agent supporting the NHS Care Records Service applications using smartcards and appropriate access files



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