Administrator
5 months ago
**Place of work: East Grinstead**
**Type of Job: Full time, Permanent.**
**Schedule: Monday to Friday from 09:00 am to 05:30 pm (can be flexible on start and finish times).**
**About CNM**
At the College of Naturopathic Medicine (CNM), we train people to become health professionals in Natural Therapies. CNM educates students on Natural Therapies such as Naturopathic Nutrition, Naturopathy, Herbal Medicine, Acupuncture, Homeopathy and Health Coach. CNM also provides training on the Natural Chef and Vegan Chef Diplomas. Additionally, CNM offers a wide range of Short Courses and Postgraduate Courses.
**About the role**
CNM is currently looking for a productive and enthusiastic individual to fulfil an administration role in a busy and dynamic environment in the Student Support Department.
You must also have good organisational skills and be highly competent with Microsoft Office and working with multiple systems.
- Speak confidently to a wide range of people over the phone.
- Prioritise tasks and organise their work daily
- Work on Microsoft Office, especially Outlook.
- You must have a positive interest in the health and wellbeing industry.
**Your responsibilities will include (but not be limited to)**:
- Answering any queries before they begin their course
- Answering any queries regarding course access issues
- Processing all cancellation or deferral requests
- Advising the Director of Studies on any costs or queries relating to students taking time out from their course
- Rescheduling students
- Guiding students if they wish to change their specialism and complete new enrolment forms as necessary
- Issuing students with confirmation letters that they are studying with the college
- Checking and approving any requests from students concerning additional support in their studies
**Benefits**:
- A negotiable salary between £23K - £28K per year, depending on skills and experience.
- Free short courses.
- Store discount card.
- Bike to work scheme.
- 2 company parties per year.
- Additional holiday with the length of service (26 days max + bank holidays).
- Sick pay after the first year of employment.
Other job titles this could be known as - Student Administrator, Student Coordinator, Student Services, Co-ordinator
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£28,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Office: 1 year (required)
- Customer service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- East Grinstead, RH19 4LZ (required)
Work Location: In person
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