Customer Service Advisor

5 months ago


Dinnington, United Kingdom Safetykleen Full time

9 Month Contract

**The Opportunity?**

Are you passionate about customer service and eager to start a rewarding journey with a leading company? Safetykleen is your place We value our customers as the core of our business, and we are on the lookout for enthusiastic individuals who can bring energy, dedication, and outstanding service to our team.

We are recruiting a Customer Service Advisor to join our team at our Dinnington office. This role is a brilliant start into a successful career within Safetykleen. Our customers are the heart and soul of the company, and this role is integral to ensuring they receive resolution and reassurance throughout their journey with us. If you love a fast-paced customer service role and enjoy working in a great team, then join us

**Benefits for Customer Service Advisor**
- Salary £23,000 pro rata
- Monday to Friday with weekends and Bank Holidays off
- 25 Days Holiday plus Bank Holidays pro rata
- Private healthcare scheme from day 1
- Life Assurance coverage from day 1
- 4% Contributory Pension scheme
- We provide support and access to a range of internal and external courses to help develop and progress your career with us
- Corporate discount scheme focussed on your wellbeing, including Virgin Active Gym membership

**Job responsibilities for Customer Service Advisor**
- Ensuring all data is accurately entered and updated on to the system.
- Allocate, monitor, and escalate enquires or complaints internally to ensure customer receives resolution.
- Reporting and raising breakdowns or waste collection requests on our CRM.

**Competencies required for the Customer Service Advisor**
- Customers are at the heart of our business and as such, we are looking for someone who can provide a great customer experience.
- Enjoys / confident in making outbound calls.
- A great communicator who values teamwork.
- To be methodical when performing daily tasks with a keen eye for detail.
- To be motivated, proactive and a natural problem solver.
- To be able to manage your time productively within a busy environment.

**We are Safetykleen**

We are the UK’s leading provider of Parts Washing, Waste Collection and Environmental Advisory services to businesses. Our operations encompass 12 European countries in addition to Brazil and Turkey. We have 19 branches across UK and Ireland, employing circ. 600 passionate and committed people. We’re built on a strong business model, a winning culture and always putting customer at the heart of everything we do.

We recognise the power of diversity amongst our workforce to deliver the exceptional service our customers expect and rely upon.

We're on the lookout for passionate and dedicated individuals from diverse backgrounds to champion our mission to make the planet Safer and Kleener.

INDHP



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