Customer Service Delivery Associate
2 weeks ago
About the Role:
This exciting opportunity will see you working as a Customer Service Delivery Associate for Royal Mail Group. In this role, you will be responsible for delivering parcels to customers across various locations, ensuring a high level of customer satisfaction and service.
Your Key Responsibilities:
- Deliver parcels to customers in a timely and efficient manner
- Provide excellent customer service and handle customer queries and concerns
- Work in a team environment to achieve delivery targets and exceed customer expectations
What We Offer:
As a Customer Service Delivery Associate, you will receive:
- A competitive hourly rate of £12.54
- Overtime paid at 1.25 x the normal hourly rate
- 22.5 days holiday, rising with length of service (pro-rata)
- Full uniform provided
- Company pension scheme with competitive contribution rates
Requirements:
To be successful in this role, you will need:
- A full UK manual driving licence with no more than 6 penalty points
- Excellent customer service skills and the ability to work in a fast-paced environment
- Good communication and interpersonal skills
About Royal Mail Group:
Royal Mail Group is a leading logistics and postal services company, committed to delivering excellent customer service and exceeding customer expectations. We pride ourselves on our diverse and inclusive workforce and offer a range of opportunities for career development and growth.
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