Sales Assistant

4 months ago

Dinnington, United Kingdom FASTENER DISTRIBUTION HOLDINGS LLC. Full time

**FDH Aero** is a trusted global supply chain partner for aerospace and defense companies. With more than 55 years of experience, it specializes in c-class components that include hardware, electrical, chemical, and consumable products and services for global OEM and aftermarket customers. At FDH Aero, we understand that the strength of our brand comes from our people, and our culture empowers every team member to contribute and grow. As a global team, our culture is rooted in five (5) core values that begin with the words “We are” and include: service-first, respectful, amplifiers, open-minded and accountable.

**FDH Aero** is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero has locations in 14 countries across the globe, with more than 1,200 best-in-industry employees and over 650,000 square feet of inventory space.

For more information, please visit the FDH Aero website.

We are seeking a Sales Assistant to support the company’s UK sales team inputting data and maintain strong customer service relationships with our customers.

**Responsibilities**:

- Answer incoming sales calls via telephone, written inquiries and fax requests
- Generate customer quotations in a timely manner in response to customer RFQ’s
- Enter customer PO’s/Contracts into ERP system, archiving relateddocumentation according quality procedures
- Understand and respond to customer delivery needs by interfacing withinternal personnel
- Understand and support established sales policies and procedures to provideproper and effective treatment to customers
- Relate new product ideas and stock replenishments to management forevaluation
- Resolve customer concerns in an expeditious and tactful manner
- Attend/facilitate on and offsite customer reviews
- Attend Industry trade shows to generate new leads where necessary
- Perform other related duties as assigned

**Qualifications**:

- Bachelor’s degree in business, business management, or a related field preferred
- Minimum of 2 years of experience with Aerospace sales or experience working within a sales environment
- Educated to a GCSE level in English and Maths is essential
- Foreign language skills is desirable but not essential
- Company basic ERP knowledge and internet browsing

**FDH Aero** is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

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