Compliance Administrator

3 months ago

Dinnington, United Kingdom Hydro-X Full time

This exciting new role at Hydro-X is a result of our remarkable growth over the past decade. We value the hard work of our commercial team that contributed to our success, and we have created this role to continue supporting our future growth.

As part of this role, you will report to the Business Support Manager.

Responsibilities for this role include:

- Managing Non-Conformances (NCRs) alongside individual account managers
- Ensuring prompt creation and receipt of LP Positive quotes, and keeping track of reconciliation
- Quoting required actions from RM_AM/LCAs within agreed timescales
- Notifying Account Managers of any remedials required to quote from legionella risk assessments
- Keeping training up to date, with a reminder 1 month before it is due
- Providing assistance with sending (not creating) of RAMs when necessary
- Assisting with logbook maintenance
- Providing telephone support
- Attending sales meetings

**KPIs**

In this exciting role, you will have the important responsibility of achieving the following Key Performance Indicators (KPIs):
**_ Non-Conformances:_**
- Every month, it is essential to promptly address any Cooling, Domestic, and Closed NCRs added to the register within 30 days, without delay or unexplained inaction.
- Aim for a remarkable 25% reduction in NCR numbers each month, an achievement that underlines our commitment to continuous improvement.

**_Audits:_**
- Ensure that all actions resulting from LCA audits are completed within the following calendar month, allowing for thorough review and approval by our Account Manager and valued clients.

**Benefits**
- Salary up to £25,000 per annum
- Royal London Pension
- Mental Health & Well-being Scheme
- Employee Recognition Scheme
- Paid Recommend a Friend Scheme (up to £2000* for successful referrals)
- Paid Holidays
- Additional Day holiday for each full year of completed service (up to 25 days)

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