Switchboard / Helpdesk Operator

4 weeks ago


Durham, United Kingdom Acorn Recruitment Limited Full time

Acorn by Synergie is assisting their client in the recruitment of a Switchboard/Helpdesk Operator in Durham.

You will provide an effective, efficient and responsive Switchboard service for the Durham and Darlington Acute Hospital Trust. You will be joining a team of staff who work to provide a continuous telephone switchboard service in a very busy environment. You will work under the direction of the Service Supervisor and Management Staff to provide a safe environment for patients, staff and visitors to the hospital.

Description:

- Operation of the switchboard console and bleep system
- Call handling of outgoing and incoming calls in high volumes
- Operation of a 24-hour emergency call response

**Skills**:

- Previous switchboard experience desirable

Location: University Hospital of North Durham

**Salary**: £10.37 per hour

Hours: Shift work or rota including days, nights and weekends between the hours of 7am and 7pm

A Basic DBS will be required for this position and we will assist in processing this on your behalf.

Acorn by Synergie acts as an employment business for the supply of temporary workers.



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