Scl Switchboard Operator
2 months ago
Process incoming and outgoing calls for UHND in an appropriate manner Have a sound understanding of and participate in emergency procedures for a Major Incident. Carry out procedures for responding to various Estates related alarms including Building Management System and boiler alarms and calls out staff as appropriate. Process any private calls and maintain appropriate records Issue keys in accordance with the agreed procedure Ensure continuous supply of bleep batteries and dispatch faulty bleeps for repair Give appropriate advice and instruction to staff and public in respect of the effective operation of the Trust communications equipment Give appropriate instruction to any new members of the switchboard Work agreed rotas and co-operate to maintain a 24 hour cover Keep and update appropriate records of on call staff and residence occupants. Call out staff to attend in an emergency for PCTs, Priority Services, District Nurses and any other Trust on-call systems Operate the Hotels Helpdesk Attend training courses as required Carry out appropriate procedures for identifying and reporting faults.
Follow security procedures
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