Centre Lead

3 weeks ago


Minehead, United Kingdom Porlock Vale CIC Full time

Overview:
The Centre Lead will work to support the local community and develop and promote the Centre in order to attract visitors and produce significant economic benefits for the members of PVCIC and the area of Porlock Vale.

The Porlock Information Centre office is located within the Old School Centre in Porlock.

**Main Duties and Responsibilities**

Providing Support to the Centre Manager:

- Developing and driving an initiative to grow the membership base, to agreed targets
- Developing and carrying out a strategy to generate income from the craft centre, on-line activity and other forms of advertising and sponsorship.
- Deputising for the Manager, when required, to liaise with other organisations and key stakeholders.
- Creating and maintaining a festival and events calendar and assisting with the organisation and delivery of events organised by the Centre and supporting other events organised by fellow community groups.

**Operational Management**: - Deal with day-to-day enquiries from the general public, members of the community and visitors.
- Completing day to day administration including finance, membership, event ticket sales, stock control, centre staff rota, accommodation bookings, training new volunteers, supporting the production of guide related literature, newsletters and e-newsletters, printed information leaflets, produce the monthly What’s On leaflet, house-keeping and advertising revenue.
- Supporting the organising Board Meetings, and extraordinary meetings if required, taking of Minutes and progressing actions.

Working with members:

- Encouraging new members and managing the annual membership renewal process.
- Supporting the collation of newsletters and sending e-newsletters to members and the local community.
- Acting as a principal point of contact for and responding to enquiries from members and potential members.

**Project Management**:

- Working on other projects as they arise such website development and media familiarisation trips, as directed by the centre manager.

**Marketing and PR**:

- Development and updating of Information Centre website ensuring fresh features, news and imagery.
- Developing and managing presence on social networking sites and other relevant forums.
- Supporting the identifying and development of stories, writing timely press releases and briefing journalists.
- Monitoring the success of media campaigns and the website.

Carrying out other duties as may reasonably be requested by the Centre manager.

**Person Specification**

Essential
- Ability to co-ordinate a diverse range of activities
- Minimum 2 years’ experience in public relations/ marketing/sales
- Exceptional communication skills, written and verbal
- Excellent creative writing skills, to produce engaging copy
- Experience with sales and business development
- Good IT skills, including expertise in Word and Excel
- Ability to communicate at all levels, with a wide variety of individuals and groups
- Experience of developing or maintaining websites / social media

Personal Skills
- Excellent organisational and administration skills
- Self-motivated and able to work on own initiative
- Confident and mature approach to dealing with people
- An enthusiastic interest in Porlock Vale
- An excellent team player
- Great attention to detail.

Summer Hours: between 15 - 24 hours, over 3 - 4 days/ week April - September.

Winter Hours: between 9 - 12 hours, over 3-4 days/ week October - March.

Rate of pay: Starting from £12.00/ hour.

To be reviewed after 3 month probationary period.

This role will entail some lone working

**Job Type**: Part-time

**Salary**: From £12.00 per hour

Expected hours: 15 - 24 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Retail sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

Application deadline: 31/03/2024
Reference ID: Centre Lead
Expected start date: 01/05/2024



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