Patient Care Coordinator

7 months ago

Minehead, United Kingdom Minehead Medical Centre Full time

**JOB SUMMARY**

Patient Care Co-ordinators with an adult and child safeguarding focus will have a key role in supporting Safeguarding Lead GPs to protect our most vulnerable patients.

They will work within West Somerset PCN to provide central co-ordination for safeguarding information and communication to support care planning. The role will have the core responsibility of maintaining consistent protocols regarding safeguarding information across the practice and network. They will oversee safeguarding administration, document handling, record management and communication with patients and partner organisations.

They will also be working with the PCN team to tackle health inequalities and access to healthcare across the West Somerset population, assisting with data and contacting patients for initiatives such as immunisation and vaccination access, uptake of cancer screening and support for patients eligible for health checks.

This role is an integral part of the PCN’s multidisciplinary team, working alongside social prescribing link workers and health and wellbeing coaches to provide an all-encompassing approach to personalised care and promoting and embedding the personalised care approach across the PCN.

Please note that the role of a care coordinator is not a clinical role.

**Responsibilities**

**Administrative safeguarding duties**
- To oversee the workflow of safeguarding reports and documents and ensure they are circulated to appropriate clinicians in line with practice safeguarding policies.
- To summarise and code documents into patient records, highlighting anything specific to the relevant named GP in line with practice policies.
- To maintain a register of children on Child Protection Plans, Child in Need plans and those children deemed as cause for concern.
- To ensure the correct coding and alerts are added to patient records to aid clinicians in identifying those children and adults who are cause for concern.
- To liaise with patients, clinical colleagues and other stakeholders to ensure that the most up to date contact, demographic, and household details are held on record.

**Partner Communications**
- To respond to child protection meetings as advised by practice safeguarding lead, preparing appropriate documentation and sending apologies as necessary.
- To monitor DNAs for children in regard to missed clinical appointments and support clinical colleagues (e.g., Practice Nurse, usual GP, Safeguarding Lead) to follow up with patients in line with practice safeguarding policies.
- To follow up on those children who have not had their routine immunisation, as identified by administration with the appropriate clinician (e.g., Practice Nurse) in line with practice safeguarding policies.
- To support in co-ordinating communication and meetings with third parties e.g., Health Visitors, Safeguarding Leads and Social Workers. This includes liaising with all stakeholders, meeting scheduling, document distribution, taking minutes and updating the patient record in accordance with agreed actions.

**Expert Practice and Practice Development**
- Be a role model for all clinical staff by practicing safeguarding to the highest standard, whilst exercising a high degree of personal and professional autonomy.
- Be aware of local resources and disseminate updates to colleagues.
- To carry out case reviews and disseminate learning to colleagues across the PCN.
- Demonstrate commitment to developing own expertise to support robust systems, policies, professional guidance, and training so that staff across the PCN can identify and contribute to safeguarding issues.

To have regular safeguarding supervision and case reviews

**Administrative Vaccination and Immunisation duties**
- Proactively ensure that eligible patients receive their immunisations and vaccinations in a timely fashion.
- Ensure eligible patients are contacted through appropriate means of communication to ensure good uptake and attendance. Help patients to manage their needs through answering queries and ensuring that people have good quality written or verbal information to help them make choices about their care.
- Assist and potentially lead on the digital appointment booking system for vaccinations.
- Carry out searches on clinical systems to identify eligible patients.
- Invite eligible cohorts through appropriate means i.e., text / call / letter on a regular basis.
- Follow up DNA appointments of immunisations.
- Promote immunisations to eligible patients to encourage uptake.
- Working with other members of the PCN team, seek to innovate vaccination delivery for hard-to-reach groups and monitor uptake across the PCN for specific groups.

**Other Duties**
- Support the practices in your PCN to improving local uptake of National Cancer Screening Programmes, understand the practices data for uptake on screening and understand how the practice can carry out the screening.
- Support the PCN with audits and data collection with a focus o

  • Care Co-ordinator

    7 months ago

    Minehead, United Kingdom Symphony Healthcare Services Full time

    **Job summary** We have an opportunity to appoint another Care Coordinator to the West Somerset Primary Care Network (PCN) to work alongside our expanding team, providing support to all of the GP surgeries across the PCN (Minehead Medical Centre, Dunster & Porlock Surgeries, West Somerset Healthcare & Exmoor Medical Centre), providing coordination and...

  • Administrative Healthcare Coordinator

    2 weeks ago

    Minehead, Somerset, United Kingdom NHS Full time

    Minehead Medical Centre is a welcoming hub in the heart of the town, providing healthcare services to its community since 1990.Job SummaryWe are seeking an Administrative Healthcare Coordinator to join our team, ensuring the smooth running of the surgery and providing patients with a positive experience. The ideal candidate will have excellent communication...

  • Patient Navigator Specialist

    2 weeks ago

    Minehead, Somerset, United Kingdom NHS Full time

    We are looking for a highly skilled and experienced Receptionist (Patient Navigator) to join our administrative team at Minehead Medical Centre. As a key member of our team, you will provide exceptional customer service, handle patient queries, and support our team to deliver high-quality care.About the JobProvide exceptional customer service, handling...

  • Front Desk Coordinator

    5 days ago

    Minehead, Somerset, United Kingdom One Medical Group Full time

    About the RoleWe are seeking a highly organized and empathetic Front Desk Coordinator to join our team at Minehead Medical Centre. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and ensuring the smooth day-to-day operations of our surgery.

  • Receptionist and Patient Support Specialist

    2 weeks ago

    Minehead, Somerset, United Kingdom NHS Full time

    Key ResponsibilitiesThis role involves handling patient queries, answering phone calls, and supporting the administrative team. The ideal candidate will have excellent communication skills, IT proficiency, and a positive attitude towards patient care.

  • Primary Care Pharmacist

    5 days ago

    Minehead, Somerset, United Kingdom ProfDoc Full time

    Job SummaryWe are looking for a skilled Primary Care Pharmacist to join our team in Minehead. As an independent prescriber, you will work closely with GP practices to provide high-quality patient care.Key Responsibilities:SUPPORTING GP PRACTICES: You will work closely with GP practices to provide high-quality patient care.DELIVERING PATIENT CONSULTATIONS:...

  • Pharmacist in Primary Care Specialist

    3 weeks ago

    Minehead, Somerset, United Kingdom ProfDoc Full time

    Job Title: Dedicated Pharmacist in Primary CareWe are seeking a skilled and experienced pharmacist to join our team as a part-time primary care pharmacist. The ideal candidate will have strong primary care experience, be registered with the General Pharmaceutical Council (GPhC), and hold Medical Prescriber experience in a primary care setting.About the...

  • Dedicated Primary Care Pharmacist

    3 weeks ago

    Minehead, Somerset, United Kingdom ProfDoc Full time

    Job Description:The role of a Primary Care Medication Expert involves working in a dynamic healthcare environment, providing high-quality patient care and services. As a part-time primary care pharmacist, you will be responsible for delivering exceptional patient care and utilizing your medical prescribing skills to ensure optimal patient outcomes.Key...

  • Therapeutic Dental Care Specialist

    3 weeks ago

    Minehead, Somerset, United Kingdom Holloway House Dental Surgery Full time

    Are you a motivated and enthusiastic individual looking for a challenging and rewarding role in dental therapy? Do you have a passion for delivering high-quality patient care and a commitment to ongoing learning and development?About the Role:We are seeking a skilled Therapeutic Dental Care Specialist to join our team at Holloway House Dental Surgery. This...

  • Primary Care Specialist

    2 weeks ago

    Minehead, United Kingdom ProfDoc Full time

    **Professionals Wanted:** Primary Care Specialist**About Us:** We are a dynamic team at ProfDoc, committed to delivering exceptional patient care. As a key member of our team, you will play a vital role in shaping the future of healthcare in Minehead.Job Description:We are seeking an experienced Pharmacist to fill a part-time position (30 hours/week) as an...

  • Care Assistant with Hospital Experience

    1 week ago

    Minehead, Somerset, United Kingdom Somerset NHS Foundation Trust Full time

    Somerset NHS Foundation Trust is proud to offer a range of benefits and rewards to its employees, including a competitive salary of £25,000 - £31,000 per annum, depending on experience. As a Support Worker in Healthcare Setting, you will play a critical role in delivering high-quality patient care, promoting independence, and supporting patients and their...

  • Pharmacist in Primary Care

    2 weeks ago

    Minehead, United Kingdom ProfDoc Full time

    ProfDoc is seeking an experienced Pharmacist in Primary Care to join our team. As a clinical professional, you will be responsible for supporting GP practices and delivering exceptional patient care.Job Overview:Support GP practicesDeliver patient consultationsAdvise on medicines management and optimisationRequirements:Registered with GPhCMedical Prescriber...

  • Primary Care Specialist Minehead

    2 weeks ago

    Minehead, Somerset, United Kingdom ProfDoc Full time

    About the Role:This is a part-time position, working 30 hours per week.As a Pharmacist at ProfDoc, you will be working closely with GP practices to deliver high-quality patient care.You will have the opportunity to advise on medicines management and optimisation, using your expertise to improve patient outcomes.What We Offer:A competitive salary of up to...

  • Community Health Care Assistant

    6 days ago

    Minehead, United Kingdom Somerset NHS Foundation Trust Full time

    We have an exciting opportunity to recruit a Caring and Compassionate Healthcare Assistant to join our PCN (Primary Care Network) team in the West Somerset. You will based within our Minehead neighbourhood hub alongside our existing pharmacy, social prescribing and 'Living Better' complex care teams. Our own premises for the development and retention of PCN...

  • Primary Care Pharmacist

    2 weeks ago

    Minehead, United Kingdom ProfDoc Full time

    **Job Overview**We are currently looking for an experienced Pharmacist to fill a part-time position at ProfDoc.This role involves working closely with GP practices to deliver high-quality patient care and provide advice on medicines management.The ideal candidate will have a strong background in primary care and be registered with the GPhC.In return, we...

  • Pharmacist in Primary Care

    2 weeks ago

    Minehead, Somerset, United Kingdom ProfDoc Full time

    We are seeking an experienced and qualified Pharmacist to join our team at ProfDoc. As a Clinical Pharmacist Specialist, you will play a crucial role in ensuring that patients receive high-quality medication management services in a primary care setting.About the JobThis part-time role involves working 30 hours per week, with a full-time equivalent salary of...

  • Pharmacist in Primary Care

    2 weeks ago

    Minehead, Somerset, United Kingdom ProfDoc Full time

    Job Title: Pharmacist in Primary CareWe are seeking a dedicated Pharmacist to join our team at ProfDoc. This is an excellent opportunity for a Medical Prescriber to work in a primary care setting.Key Details:This part-time role requires 30 hours/week, equivalent to full-time.The estimated salary for this position is £40-£60 per hour, based on experience...

  • Primary Care Medication Expert

    2 weeks ago

    Minehead, Somerset, United Kingdom ProfDoc Full time

    ProfDoc is seeking a highly skilled and motivated Pharmacist to join our team in a part-time capacity. As a Primary Care Medication Expert, you will be responsible for providing expert medication management services to patients in a primary care setting.About the PositionThis 30-hour per week role offers a competitive salary of £52,000 - £68,000 per annum,...

  • Primary Care Medication Expert

    3 weeks ago

    Minehead, Somerset, United Kingdom ProfDoc Full time

    Job Summary:We are seeking a skilled and experienced pharmacist to join our team as a part-time primary care pharmacist. The ideal candidate will have strong primary care experience, be registered with the General Pharmaceutical Council (GPhC), and hold Medical Prescriber experience in a primary care setting.Main Responsibilities:• Work 30 hours per week...

  • Primary Care Medication Expert

    2 weeks ago

    Minehead, United Kingdom ProfDoc Full time

    Job OpportunityA Pharmacist with strong primary care experience is required to support GP practices and deliver high-quality patient consultations. This part-time role offers 30 hours per week (full-time equivalent is 40 hours).About the Role:Support GP practicesDeliver patient consultationsAdvise on medicines management and optimisationSkills and...