Patient Navigator Specialist

2 weeks ago


Minehead, Somerset, United Kingdom NHS Full time

We are looking for a highly skilled and experienced Receptionist (Patient Navigator) to join our administrative team at Minehead Medical Centre. As a key member of our team, you will provide exceptional customer service, handle patient queries, and support our team to deliver high-quality care.

About the Job
  • Provide exceptional customer service, handling patient inquiries with empathy and professionalism.
  • Support our team to deliver high-quality care, ensuring the smooth running of the surgery.

Prior experience in healthcare or administrative roles is desirable, but not essential. Full training will be provided.

Minehead Medical Centre is a reputable healthcare provider in the area, offering a range of services to our community. As a Receptionist, you will be the first point of contact for patients and play a vital role in providing a positive experience.

We offer a competitive salary of £24,000 - £32,000 per annum, depending on experience.

Benefits Package

  • NHS Pension with 20.6% Employer Contribution
  • 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
  • Extra day of leave per year for work anniversary
  • Enhanced Maternity, Paternity Support, Adoption pay
  • Special and Significant Event Leave
  • Family friendly employment policies
  • Continued personal and professional development
  • Participation in OMGs refer a friend scheme
  • Internal wellbeing support through OMGs Wellbeing Advisors
  • Employee Assistance Program run by awarding winning Health Assured
  • Eye care scheme free eye test plus a contribution towards glasses
  • Cycle to work scheme
  • Access to NHS Discounts


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