Cardiac Administrative Officer

4 weeks ago


Chichester, United Kingdom 279 University Hospitals Sussex NHS Foundation Trust Full time

We are looking for an enthusiastic and motivated Cardiac Administrative Officer to join our team.

You will need to be able to communicate effectively with all staff members and have a sensitive understanding of children and vulnerable adults.

You will be responsible for maintaining the Cardiac Reception to a high standard, greeting patients, answering telephone enquiries, booking all cardiac tests and other administrative duties.
- Being responsible for booking of all Cardiac Investigations appointments
- Arriving and dealing with patients face to face when visiting the department
- Answering the telephone and dealing with enquiries
- Working efficiently independently, as well as part of an admin team and wider Cardiac Investigations team
- Demonstrating good attention to detail
- Communicating with staff and patients regarding technical data and to have an understanding/knowledge of medical terminology specific to Cardiac Investigations
- Planning and booking diagnostic appointments with adherence to diagnostic booking rules
- Organising and managing own workload
- Being aware of and work in accordance with Trust and departmental policies and procedures

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do

Form constructive and effective working relationships with patients,
consultants, medical secretaries, bed manager, transport, GP surgeries, ward
staff, porters, rehabilitation nurses, heart failure nurses and arrhythmia
nurses.

Communicate complex information to staff, patients and relatives

Demonstrate a caring and understanding approach to the needs of the
patients and visitors within the department

**Please see attached Job Description for further details



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