User Researcher

7 months ago


Edinburgh, United Kingdom Lorien Full time

User Researcher

An exciting opportunity for an experienced User Researcher to join a large Public Sector organisation in Edinburgh. You will be involved with establishing and collaborating with targeted user groups to gather information about their current experience, pain points and specific requirement

**Essential skills**
- Understand qualitative & qualitative research methods
- Awareness of costs and budgets
- Confident in your presentation skills in order to present the findings & recommendations from user research to business users
- Have an awareness of current technology / user-centred trends
- Ensure all work and research comply with the law and equal opportunities policies
- Be the Voice of the User for the project
- Assist with identification and creation of Personae, drawing on existing and new ethnographic / demographic data and research
- Assist with the sourcing and recruitment of users that are representative of one or more Persona groups
- Using proven experience and UCD-driven methodologies, conduct User Research activities (quantitative and qualitative) with user groups
- Collaborate with others on the project team to ensure user needs are reflected and represented in user journeys maps
- Conduct qualitative and quantitative usability test activities through defined, iterative stages of the project
- Ensure an evidence-led approach is followed throughout, adhering to all legal and ethical user research principles & governance
- Document findings that are appropriate for a number of internal and external stakeholders


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