Senior UX Researcher
4 weeks ago
We're seeking a skilled Senior UX Researcher to join our team at Incentive Games. As a key member of our design team, you'll be responsible for leading the planning, implementation, and evaluation of all UX research and testing processes.
Key responsibilities include:
- Recommending effective tools and strategies for UX research and testing
- Recruiting participants, conducting interviews, and running tests to gather meaningful insights into user behaviors, pain points, and key metrics
- Conducting in-depth research into user demographics and developing detailed user personas
- Driving innovation by proposing solutions and creating new features and user journeys to boost satisfaction and engagement
- Supporting our Design Manager in creating a UX research framework to standardize methods and ensure consistent results
- Collaborating with cross-functional teams (developers, marketing, etc.) to integrate research findings into product development and customer engagement, while presenting these findings to guide decisions
- Defining and tracking key UX metrics (e.g., task success rate, time on task, user satisfaction) to drive data-based decisions and measure the impact of UX improvements
- Maintaining a UX research repository to store past insights, user feedback, and test results for easy reference and continuous learning
- Creating feedback loops to iteratively improve the user experience through both qualitative and quantitative data
- Acting as a user advocate in strategic discussions, ensuring user needs are front and center in product planning
- Ensuring ethical guidelines are followed when conducting tests and handling sensitive data
Requirements include:
- A minimum of 4 years of experience in a UX role, with a focus on UX research methods and conducting UX testing
- Excellent attention to detail and a knack for solving complex problems
- A deep understanding of user behavior and user-centered design principles
- Knowledge of best practices in accessibility and usability
- Proactive, self-motivated, and capable of working independently or as part of a team
- Basic understanding of Figma and experience with a variety of user research and testing tools
- A passion for UX and a commitment to staying up to date with industry trends
We offer a competitive salary, 25.5 days annual leave, a competitive employer-contributed pension, and vitality health insurance.
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