Apprentice Medical Administrator

2 weeks ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for an Apprentice Medical Administrator to join and support the Dermatology admin and clerical team.

This apprenticeship is suitable for anyone with a desire to learn and develop their administration skills with a view to beginning a career in administration and gain a Business Administration Level 3 Apprenticeship as well as studying specialist AMSPAR medical content.

We wish to appoint an efficient and committed Apprentice Medical Administrator to provide administration and secretarial support within the busy department of Dermatology at Gloucestershire Royal Hospital.
We are looking for an enthusiastic and motivated individual who fits with our ethos of continual improvement and delivery of the highest quality patient-centred care.

The successful applicant will receive induction and training appropriate to the activities he or she will undertake, and following this induction period will be enrolled to the Level 3 Business Administration Apprenticeship.
The Apprentice will be expected to complete the elements of the apprenticeship within the 18 months’ timeframe.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Our Trust values each and every one of our apprentices and offers continued support and guidance. Many apprentices have successfully completed and remained with our Trust in a variety of areas.

To attend all mandatory components of the Apprenticeship Framework including:

- Corporate induction
- GHNHSFT mandatory training
- Department based vocational assessments
- Progress review meetings
- Provide an efficient, confidential and friendly service to all patients and visitors in Dermatology outpatients
- To record patient attendance accurately and timely, in accordance with departmental policy
- Ensure the professional image of the department and Trust is maintained at all times
- Good communication with patients, relatives, general practitioners and other hospital staff is essential
- To ensure a proficient, high-quality service for patients and clinicians.

The Apprentice will be expected to complete the elements of the apprenticeship within the 18 months’ timeframe. This apprenticeship includes:

- Level 3 Business Administration apprenticeship standard - assessed through end point assessment
- Knowledge - The organisation, values of their skills, stakeholders, relevant regulation, policies, business fundamentals, processes, external environmental factors
- Skills - IT, record and document production, decision making, interpersonal skills, communications, quality, planning and organisation, project management
- Behaviours - Professionalism, personal qualities, managing performance, adaptability, responsibility
- Functional Skill English and Maths if not previously attained Level 2 equivalent before.
- ICT Skill Sessions
- Specialist AMSPAR medical content - Medical Terminology - the meanings of medical terminology relating to medical specialities and the various pharmaceutical abbreviations, Medical Administration - the roles and responsibilities of the medical administrator, Managing Communication in a Medical Environment - administering meetings, understanding oral communication and summarising and presenting data

Please see the attached Job Description and Person Specification for full details.



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