Apprentice Business Administrator

2 weeks ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

This Business Administration Apprenticeship at Gloucestershire Hospitals NHS Foundation Trust is an exciting opportunity to learn new skills and become part of the Professional Education Team. The apprentice will gain valuable administration experience, and experience working within the NHS whilst developing key transferable skills.

We wish to appoint an efficient and committed Apprentice Business Administrator to provide administration support to the Professional Education Facilitators within the busy Education and Development Service at Gloucestershire Royal and Cheltenham General Hospital.

We are looking for an enthusiastic and motivated individual who fits with our ethos of continual improvement and delivery of the highest quality patient-centred care.

The Apprentice Business Administrator post will work primarily, but not limited to the Professional Education Facilitators.

This post comprises of, but is not limited to, administrative and data management support to the Practice Education Facilitator to maintain a mentor database, running and formatting of reports, support for training from room bookings, booking of staff onto training, and through to updating competence records post training, inputting and managing students on health roster, facilitating student IT access, and administrative support for the Student Council. The post requires a focussed approach to work with attention to detail. You will have well-developed communication, organisational and time management skills. An ability to prioritise effectively in a busy environment is essential.

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Our Trust values each and every one of our apprentices and offers continued support and guidance. Many apprentices have successfully completed and remained with our Trust in a variety of areas.

To attend all mandatory components of the Apprenticeship Framework including:

- Corporate induction
- GHNHSFT mandatory training
- Department based vocational assessments
- Progress review meetings
- To undertake training as required and agreed with the mentor/coach, supervisor and external assessor and complete the competencies relevant to the work area/department
- Maintain mentor database and ensure mentor access to updates
- Run and format mentor reports
- Maintain spare capacity spreadsheet
- Run and format capacity reports
- Maintain and manage Practice Assessor Training Waitlist
- Receive and file reports from Higher Education Institutes
- Record training completion for Practice Assessor / Practice Supervisor and mentor updates on ESR
- Organise and manage IT & e-learning access for students
- Manage inputting students onto HealthRoster and ensuring allocation to correct roster during placements
- Administrative support for student council
- Manage Professional Education Facilitators inbox
- Liaise with other agencies, departments and official bodies to assist in providing a high quality and efficient service, sharing information as appropriate under supervision.
- Have proficient attitudes and behaviours compatible with GHT and NHS Values
- Deal with face to face and telephone enquiries, convey messages and transfer calls as necessary whilst maintaining confidentiality at all times.
- Booking of rooms for training sessions, including negotiation of dates with the Professional Education Facilitators and creating correspondence
- Download ARC reports for the Professional Education Facilitators
- To complete all training in accordance with Trust policy.
- To comply with Trust and Departmental policies and procedures e.g., Health and Safety at Work Act (1974), Manual handling, Data Protection Acts and confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters.
- To be flexible, with the ability to alter activities and priorities as the need arises
- To participate fully in personal appraisal and development review process, maintain and complete the apprenticeship portfolio.
- Undertake any other appropriate duties commensurate with the role, as required at the request of your line manager.



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