Student Casework Officer

3 weeks ago


London, United Kingdom Goldsmiths University Full time

**Student Casework Officer (12 month FTC)**:

- Department
- Governance and Legal Services
- Vacancy Type
- Fixed-Term
- Contract Length
- 12 Months
- Full-Time/Part-Time
- Full Time
- Salary
- £36,861 - £39,846
- Actual Hours
- 35
- FTE
- 1.0
- Interview Date
- 2 August 2023
- Contact Details
- Posted Date
- 28/06/2023
- Closing Date
- 28/07/2023
- Ref No
- 10004

**About The Department**:
Governance describes the systems and processes that make sure an institution is not only legally compliant but also ethically and sustainably run. This is overseen by a governing body, the College Council, who provide accountability and strategic oversight.
The Council ensures detailed scrutiny of the important decision-making processes through a committee structure that brings together staff, students, and independent members with the right balance of knowledge, skills and experience.

**About The Role**:
The student Casework Team sits within the Governance and Legal Services Directorate. The post holder is responsible for the day-to-day management of student casework relating to appeals, complaints, student conduct cases, and academic misconduct. The post holder will be required to make full use of IT systems to ensure efficient management and compliance of information and documentation. They will manage their own case load, as well as providing support to appointed Investigating Officers and Conduct Chairs, including briefing, recommendations and guidance to ensure compliance. The post holder will be required to regularly liaise with students and colleagues from across the College, to provide concise and clear information and guidance.

The post holder will inspire confidence from senior stakeholders with their knowledge of the legal and regulatory framework of the sector, including a firm understanding of the guidance set down by the Office of the independent Adjudicator (OIA). The post holder will provide full support to Panels and Hearings, taking complete and coherent records and minutes from meetings, and following up on action points.



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