Transport Booking Co-ordinator

2 weeks ago


Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

An opportunity has arisen within the Transport Booking Team as a Transport Coordinator joining our supportive & friendly team.This will involve working a shift pattern covering a variety of shifts including days/ evenings/weekends.

To assist the Head of Patient Transport Services in assuring ambulance patient transport is provided to eligible patients' creating flow in a timely and professional manner in line with Trust guidelines. To liaise with wards and departments to ensure safe transfer of patients from ward/clinical areas using patient transport services into the discharge lounge and to their onward destination.

The role requires a high standard of administration skills, accuracy being a key essential skill, excellent customer service and good experience/knowledge of the patient transport service.

The role will include the responsibility for booking all non emergency patient transport for inpatients/outpatients, transfers and discharges, escalating any issues direct to the Trust's transport lead and in the absence of the transport lead to the duty nurse in charge in the Discharge Lounge. As part of this role regular communication with the Trust's non-emergency patient transport provider and the Trust's transport lead is paramount.

The post holder will be expected to assist other members of the Transport Team in ambulance transport bookings. To support with the training, delegate tasks and give clear guidance and support in the day to day running of the office.



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