Warehouse Supervisor

**AM/PM Warehouse Supervisor - Reports to Shift Operations Manager**

**Role Statement & Job Overview**

Warehouse supervisors oversee and coordinate daily warehouse activities. This includes receiving and storing goods in and out by managing inventory levels, supervising staff, communicating with peers and management, whilst ensuring health and safety standards are adhered to and securing the warehouse, This role will mainly be a 0800-1630 role with requirement to cover holidays on both the am shift 0600-1400 and on the PM shift 13:30-2200

**Attributes of Warehouse Supervisor**
- Good communicator, gets on well with different characters.
- Good leadership qualities.
- Understands the importance of Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures.
- Problem solver who thinks quickly.
- Embraces a personal challenge and willing to learn.
- Confident, rounded thinking, common sense approach.
- Is resilient, assertive, optimistic and open to change.
- Engages interest and participation of others and has a supportive and collaborative approach to working with others.
- High levels of motivation and action orientated.
- Organised and works well against set Company KPI’s

**Key tasks & Responsibilities**
- Provide a safe working environment, adhering to Health, Safety and Environmental procedures.
- Ensuring all staff in their team understand Health & Safety rules and regulations and that they abide by them at all times.
- To make sure that their staff are following current processes and procedures in line with the Company’s procedures and requirements.
- Plan, co-ordinate, and monitor the receipt, storage, and dispatch of goods.
- Ensure picks, customer requests are processed in the most efficient way.
- Make sure delivery of materials and goods meets customers timescales, expectations and requirements by managing your team resources efficiently, communicatively and collaboratively.
- Supervise and over see order picking, goods in, goods out operations to ensure documentation is accurate with minimum stock damage.
- Responsible for driving good standards of work and quality processes are implemented.
- In conjunction with the Transport Team, ensure that delivery processes are adhered to Warehouse Assistant Manager/Manager.
- In conjunction with the Shift Operations Manager/Assistant Warehouse Manager identify errors and eliminate root cause by fact finding and using robust countermeasures to solve issues and improve quality.
- In conjunction with the Shift Operations Manager/Assistant Warehouse Manager, implement and maintain warehouse and management systems and working practices in line with best practice and continuous improvement.
- Monitor and review operational methods to facilitate both qualitative and quantitative improvements within the operation whilst ensuring continuous customer service.
- Control of Fork Lift Truck management to ensure compliance management and full operational capacity and achieve daily targets.
- Ensure security of Warehouse environment and maintain access control, ensuring housekeeping standards are maintained at all times.
- Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system and ensure all stock movements are recorded to ensure accuracy.
- Monitor stock levels in order to highlight minimum and excess levels and therefore prevent part shortages to Shift Operations Manager/Assistant Warehouse Manager

**People Management**
- Build team philosophy and cultivate a team atmosphere by working with the team to achieve the company's targets and objectives
- Maintain training matrix and ensure employees are adequately trained and competent within their role to ensure operational flexibility.
- Coach the team daily in order that a common goal is focused upon and those business objectives are met consistently.
- In conjunction with the Shift Operations Manager/Assistant Warehouse Manager plan, managing and adjusting staffing levels to meet daily operational requirements within the warehouse
- Drive Company absence control procedures to ensure maximum attendance levels. Administer holidays, sickness and timekeeping effectively
- Report all personnel issues to warehouse assistant/warehouse manager and HR where relevant.
- General supervising of the warehouse team and manage day to day warehouse operations.
- Understand training requirement of operatives
- Understand documentation requirements for operatives.
- Deliver team briefs, create informative team topics.
- Familiarise yourself with company inductions, personnel checks and company training requirements
- Familarise yourself with absence reporting and HR processes.
- Supportive, approachable and helpful approach.

**Accountabilities & Objectives**
- WMS system training by actively seeking out how it works so that you can coach and train others.
- Review and understand safe systems of w