Outpatient Front of House Receptionist

4 months ago

Barnet, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:

- 4pm and 10am-6pm - Monday to Friday.

To find out more about working at the Royal Free please visit our website. Previous applicants need not apply.

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

**Person specification**:
**Royal Free World Class Values**:
**Essential criteria**:

- Demonstrable ability to meet the Trust Values

**Desirable criteria**:

- At least 1 years experience in a Hospital environment

**Qualifications**:
**Essential criteria**:

- Good general education, including GCSE English grade “C” or above, or equivalent

**Experience**:
**Essential criteria**:

- Front of House/Reception experience

**Desirable criteria**:

- Significant experience in a role which combines administration and working with the public, preferably in the NHS or similar.
- Knowledge / experience of computer systems

**Skills and aptitudes**:
**Essential criteria**:

- Experience of prioritising own workload in a highly pressured working environment
- Knowledge of patient confidentiality and the Data Protection Act

**Desirable criteria**:

- Experience of using own initiative to help solve a problem or improve a service
- Experience of team working
- **Covid-19 Vaccination**

Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
- ** AT* - Apprenticeship Training**. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- If you are an **EU/EEA citizen** who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.** Please Note: We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold.**:

- **If you require sponsorship** for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system
- The Trust uses **electronic new starter forms** on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- **The Trust will request a DBS** (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

**Please note**:

- _Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

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