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Front of House Team Lead

2 months ago

Barnet, United Kingdom Holroyd Howe Full time

Job Title: Front of House Supervisor

Job Summary:

Holroyd Howe is seeking an experienced Front of House Supervisor to join our team. As a Front of House Supervisor, you will be responsible for ensuring exceptional customer service and a seamless dining experience for our clients.

Key Responsibilities:

  • Supervise and coordinate the front of house team to ensure efficient service delivery
  • Manage customer interactions and resolve any issues in a professional and courteous manner
  • Maintain a clean and organized front of house area, adhering to health and safety standards
  • Collaborate with the kitchen team to ensure timely food delivery and presentation
  • Monitor and control inventory, managing stock levels and minimizing waste
  • Develop and implement strategies to improve customer satisfaction and loyalty

Requirements:

  • 2+ years of experience in a similar role, preferably in the education sector
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage multiple tasks simultaneously
  • Strong problem-solving and conflict resolution skills
  • Knowledge of health and safety regulations and procedures
  • Flexibility to work varied shifts, including weekends and holidays

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

Holroyd Howe is a leading contract caterer, providing high-quality food services to independent schools and colleges. We are committed to delivering exceptional customer experiences and building strong relationships with our clients and staff.