Customer Care

3 weeks ago


Washington, United Kingdom United Living Water Limited Full time

Unuted Living Water Limited provides a comprehensive range of utility infrastructure services covering all aspects of pipeline networks including investigation, design, planning, infrastructure maintenance, main rehabilitation, new connections.

This is an excellent opportunity to join a well
- established Utility Contractor.

The main responsibilities for the Customer Care / Receptionist are:

- Manage reception area and look after visitors
- Answer phone calls and transfer them as necessary
- Manage outgoing post and record data on special deliveries
- Maintain stock lists and order office supplies as needed
- Arrange meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
- Assist in planning and arranging events, including organising catering
- Photocopy, scan and file appropriate documents as needed
- Draft, format and print relevant documents
- Interact with staff and carry out their requests
- Any other duties deemed appropriate

Skills and Qualifications:

- Prior reception/customer service experience preferred
- Strong attention to detail
- Ability to work without supervision
- Excellent time management skills
- Exceptional communication and customer service skills
- Technical skills, including proficiency with Microsoft office programs
- Strong prioritisation and organisation skills
- Ability to sensitively handle confidential information
- Strong record keeping skills
- Presentation skills, including welcoming guests to events
- Ability to multitask

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift

Work Location: In person

Expected start date: 01/03/2024


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